Hilton Garden Inn Morgantown

Comentarios destacados

• 3viajerosyLiz

  09 septiembre 2015
  Confortable y práctico hotel

  El hotel está muy bien. Las habitaciones son amplias, limpias y cómodas. Tal vez poco cálidas, pero sí confortables. 2 camas queen size cómodísimas. El baño es correcto y con bañera, y hay una buena selección de productos de baño. TV p.plana grande, microondas, nevera y cafetera. El wifi funciona muy bien. Hay piscina y jacuzzi, y una completa sala de fitness. El staff es muy atento y agradable.

  

• theBWfamily

  27 septiembre 2020
  Medical Visits

  I am not a fan of hotels. Any of them. And I always clean and sanitize the room before I let my family stay in one, at this Hilton Garden Inn, I've felt less anxiety and pressure to clean as much as I usually do. We've been staying once a week for medical reasons, so cleanliness is even more important than usual and this Hilton delivers. Any issue that has arisen, they have taken care of immediately, no matter how small. The price is as good as any other hotel, the breakfast is freshly made; no pre-packaged, microwaved, convenience store food here, and every person we have encountered has been pleasant, helpful and committed to making our stay as comfortable as possible. I simply cannot say enough good things about this hotel and every time I am in Morgantown overnight, this is where I will stay. Talk to either Zac(h) at the front desk, Harmon in maintenance, Heather during breakfast and you will find that you are treated with kindness and respect. Thank you all, every one of you, for taking ih ng such good care of us each time we stay.

  

• fwfdan

  21 octubre 2020
  Great one night stay

  This is our second stay at this hotel. The first was fall of 2019. This year we spent a night get away for a fall foliage road trip through the WV backroads. Staff were very friendly. I believe that we were checked in by Zack and then a different Zac took care of us during our departure. Both were efficient and enjoyable to deal with. Housekeeping appeared to do a great job on the rooms. We felt the rooms were up to the the "disinfection" marketing that Hilton advertises. But what was really great was when we were leaving we said good morning to the housekeeping staff in the hall and told them we had left the room and it was empty. After we checked out one of the housekeepers (the front desk told us her name was Mia) came out of the hotel as we were about to leave. She chased us down and brought us our hanging bag from the closet! GREAT service. Covid precautions were well followed and the room and common areas were clean. Hand sanitizer units were available near the elevator. Fitness center and indoor pool were open with limited occupancy (we did not use them). The breakfast area was open for breakfast purchase and there was coffee in the lobby. Location was good for a nearby restaurants as well as a Kroger grocery store. Overall we enjoyed our stay and would stay again.

  

• admit_it

  07 febrero 2021
  Solid Property

  This property is doing a great job maintaining COVID-19 guidelines and working with the restrictions theyre given but the state. The property is beginning to show its age around the edges, but overall is in great condition. If youve stayed at a Hilton Garden Inn property before, this hotel is brand average. The location is good with Suncrest Town Center right at your door. There are a minimum of five quality restaurants within walking distance in the shopping center. The hotel and the shopping plaza both do a great job with snow removal - there was a storm during our stay that dumped 3-4 of snow, and they had the walkways cleared by morning! If youre traveling to Morgantown for a specific reason (hospital visit, visiting child/grandchild at WVU, etc.) be sure to call the hotel and ask for any specific rates they may have.

  

• Jason B

  06 noviembre 2020
  Weekend stay - fix your hotels Hampton

  We stayed the weekend of halloween to visit our daughter who attends WVU. We booked a king room with a jetted tub. Check-in was great. Lobby is beyond clean. Due to the COVID the bar and room service is closed. Location is awesome as you are close to everything. Parking is a bit tight but there were spaces available. Staff was great. Now the bad, I booked this room specifically because of the jetted tub. My wife uses it and we notice the stopper for the drain is broken. My wife calls the desk to have maintenance repair the problem for the next day. The next day comes. We go back to the room in the evening and it is not fixed. My wife calls the desk and we find out that this problem was known and that the part had not arrived yet so we can not use the tub. I specifically booked this room for the tub. We were asked if we wanted to move rooms? No I don't want to move rooms. I should not have been checked into the room in the first place. Then I was only given a discount of about $15 on the second night of the stay.