Hilton Garden Inn Memphis Southaven

Comentarios destacados

• Gardel1969

  09 agosto 2015
  Confortable!

  Un hotel ubicado en un centro comercial en la zona de Southhaven de Memphis. Tiene habitaciones confortables y cómodas. Su personal de servicio es muy amable. Pero lo mejor para mí es que si vas sin movilidad, puedes salir a hacer compras y a almorzar o cenar en la misma zona del centro comercial. No esta muy alejado de Graceland, uno de los lugares más visitados en Memphis. El taxi te cuesta unos US$ 20 dolares aproximadamente.

  

• Marcus deon J

  09 octubre 2020
  Terrible customer service

  I stayed there in August and it was decent but had to pay 50 dollars for deposit and I still have not gotten it back. I called about it and they were very rude. I will not stay there anymore, no other hotels in area did this or anyone period. I book alot of hotels and shouldn't be treated that way.

  

• 932jeffs

  28 diciembre 2020
  Roach Motel

  Never had this experience at a Hilton before, but had to change rooms due to cockroaches. Killed one on the bed and another scampered into my wife's roller bag. Needless to say, we did not sleep well even in the new room. Very disappointed Hilton Honors member here.

  

• I815XOrobt

  28 enero 2021
  Solid HGI

  This is a solid Hilton Garden Inn. Easy quick drive from Memphis airport. There are a lot of options for places to eat. COVID measures taken seriously. No surprises which is what I want in a hotel while travelling for work. Well done.

  

• hawkeyeui93

  11 febrero 2021
  No Breakfast Offered [and management indifference]

  I am a Hilton Honors gold member and as part of my benefits is to be given a hot breakfast. When I inquired about it at the front desk, I was assured there was a grab-and-go option available. Because of this, I took the breakfast instead of the additional Hilton Honors points available if you pass on it. When I went down the next day, there were two packages of cereal, an orange, and packaged bagels available, There was no milk for the cereal and the cream cheese for the bagels was left out, but not on ice. When I inquired at the desk, she just shrugged her shoulders and said it was all that was available. When I wrote the owner [Jigneshkumar Patel], he just generically apologized for it. When I asked that he give my additional Hilton Honors Points due to the breakfast being essentially unavailable, he ignored my request. This is the worst customer service I have ever experienced and there are several hotels in the area that appear to be better choices. I stay at hilton properties 30-45 days per year, so my standards are one of belonging to someone attached to a brand loyalty program.