Hilton Garden Inn Indianapolis Northwest

Comentarios destacados

• Luispp

  24 septiembre 2014
  Muy buena opción si te mueves por la zona

  Por trabajo me alojé en este hotel durante 2 semanas, y la verdad que quedé satisfecho. Si tienes que estar por esta zona es perfecto, porque aunque por aqui necesitas coche si o si, tienes al lado muchos restaurantes y centros comerciales a un radio de 10 minutos en coche, y no hay muchos atascos. El hotel tiene unas habitaciones muy grandes y bastante limpias. Recomiendo no alojarse en la planta de abajo, y sobre todo cerca de la piscina cubierta, ya que si tienes la mala suerte de juntarte con un grupo de "chavales" te pueden dar la noche, ya que la piscina cierra a las 23h. Tienen desayuno buffet muy bueno, y te preparan cosas calientes. Para comer o cenar son platos rápidos, pero como hay tantos restaurantes alrededor, da lo mismo. El aparcamiento es gratis, y amplio. Como he dicho tiene piscina cubierta, gimnasio pequeño pero correcto, wifi y sala de trabajo para poder imprimir, todo gratis. El personal muy amable en todo momento.

  

• 2234traveler

  19 julio 2020
  Stay of 7/17/2020

  Stayed for one night. Lobby is deceivingly nice rest of hotel is not. Even though rooms have door stickers that say cleaned and sanitized, they are not. Bathtub had mold. Lamp was cracked and had holes in shade. Third floor hallway rug was so old and stretched out that it had ripples in it that you could trip on. Elevator floor had a hole in it. If you stay here, bring Lysol. My son had to change rooms three times as the first was in disrepair, the second had food on the floor and the telephone was gross. Would not recommend a stay here. Disgrace as a Hilton property.

  

• Ariktravel

  25 septiembre 2020
  Front Desk Manager needs attitude adjustment.....

  Stay was mediocre at best. Thomas the front desk manager was extremely arrogant. Needs some training on how to speak to customers. As a Diamond Member this hotel is no longer being used for myself or my employees.

  

• T887NNchrish

  17 noviembre 2020
  Review

  Good location. Beds very comfortable and hotel very clean, quiet. The male, blonde staff member that works night shift we didnt get his name but was very kind, professional and was accommodating to all our needs I cannot say more about how great he was! On the other hand, the staff member during days Nick was very rude and unprofessional we specifically came for the pool and hot tub asked when we were booking the hotel three times to make sure it was open due to COVID she said yes. During days as we were going to the pool and was told by NIck we needed to make a reservation for the pool and unfortunately they were all filled for the day . No available pool times. As we explained we were not told this and it was the only reason we picked this hotel he literally told us that was the rule even after we asked to speak to management and ShUT the door to the office in our face so rude! Other than the experience with this staff member Nick we had a good time. Hope this staff member gets spoken to about professionalism.

  

• RoadDogFla

  13 diciembre 2020
  Worn Out Property

  This location is operating well below the brand standard you would expect from HGI. Lots of little things are going unattended to: Light bulbs out all over the property, dirty bathrooms with mildew, threadbare bed linens, and overall lots of deferred maintenance. I would not stay here again. This property needs renovating, and better management.