Hilton Garden Inn Columbia

Comentarios destacados

• Rogelio R

  02 junio 2014
  Comerciante

  Es un Excelente Hotel , Excelente servicio por el costo, lo recomiendo ampliamnete, muy Limpio , muy Silencioso, cómodo para Descansar, Personal amable, Jardines impecables, Es un muy Buen Hotel a muy buen Precio

  

• welfob

  17 abril 2016
  Hotel muy agradable y cómodo

  La experiencia en general es bastante buena. El hotel está bien ubicado, las instalaciones son buenas y el personal muy atento. El desayuno es rico y a buen precio. Muy bueno para viajes de negocios. Totalmente recomendable.

  

• Cryptic_Tourist

  26 octubre 2020
  Nice and Quiet Hotel

  Found this hotel while searching for deals online and I am quite happy with our stay. Hilton Garden Inns are usually pretty good and this one is on par with the others in the chain. The rooms are a little dated, but nothing too crazy. Also, the shower does that weird singing shower thing so youll have to mess with the temperature to get it to stop. I didnt hear our neighbors or a lot of noise at all, which is always a relief. Our room looked decently cleaned, still a few stains/fingerprints/hairs lying around but Im sure having a reduced staff from covid doesnt help matters. Also its about five minutes away from a large shopping area (with a Target!) and the freeway.

  

• Ellen M

  07 noviembre 2020
  Do not stay here

  As Hilton honors members we have stayed at many Hiltons around the country. This is hands down the worst. Noise overhead and between rooms is horrible. Literally sounds like circus elephants above us. Horrible WiFi connection and during COVID, Tiffany at the front desk has no mask and informs us its optional for her. To top it off, parking lot lights have not yet been programmed for daylight savings. Lot was pitch dark when we arrived before dinner. The next morning, beer caps were all over the lot by our car. Find another option!

  

• LovesDogsToo

  21 noviembre 2020
  Terrible Service for a Major Hotel Chain

  We stayed at the Hilton Garden Inn in Columbia, MD the nights of November 14 and 15, 2020. Although we had stayed there on several previous occasions (because of its convenient location) with no major complaints, our most recent visit was terrible. When my husband called the hotel to make the reservation, no mention was made of the fact that there would not be normal service (allegedly due to Covid restrictions). When we checked in, there was no mention made of limited service. We were, therefore, very dismayed to find that our room would not be made up because we were staying only two nights! This does not make sense, since we now know that Covid is spread by face-to-face contact, and we would not have been in our room when a hotel employee would have cleaned it. My husband had to specifically request clean towels. The desk lamp light was out and there was no guide to the TV channels. After returning to a room with beds not made, the bathroom not cleaned, and wet towels on the bathroom floor, the final straw was that there was no shampoo. There was a shoe shining cloth (who needs that??). My husband got dressed and went to the front desk to get shampoo, and he was told there was no shampoo. This is incredible. On Saturday, November 21, 2020 I called Hilton's customer service line (1-800-445-8667).to report on our recent stay. I was on hold for 30 minutes, and no one ever answered. This is unacceptable!