Hilton Garden Inn Colorado Springs Airport

Comentarios destacados

• K1067NRchrisc

  26 julio 2020
  Never Again

  No front desk attendant to be found when we arrived. Thankful our digital key worked. Went by the desk later that evening to get a key and no one was available again. But the icing on the cake was when housekeeping knocked on doors at 8:30 am. If its not close to checkout time, dont bother your customers. Well stay elsewhere next time.

  

• WineLoversTX

  22 agosto 2020
  Truly a great location

  If you need a clean, friendly spot to stay before flying out of COS, this is your spot. Cynthia & Pat are amazing and stay on top of everything at this location. Nothing is too small for their attention. They make every guest feel welcome and important. This is always a must stop when I'm in the area

  

• BritBorn

  09 octubre 2020
  Disappointing for a Hilton property

  I am a Hilton Honors member and have always found Hilton hotels to be of good quality so this place was quite disappointing. We actually stayed here twice on a trip to visit family - driving to & from. The first stay was fairly uneventful though I felt the hotel was not up to par for Hilton. The lobby area is attractive but the room was not. I was notified of my digital key but first I found it gave me a room different than the one I selected & then when I went to the room it told me was ours, it had not been cleaned from the last guest. The poor woman at the front desk had to physically check rooms until she could find a clean one for us. Housekeeping at this hotel seems to be lacking which doesnt give one confidence in this pandemic. Staying the 2nd time in room 305 we found that the lamp between the beds had a broken shade and the TV control was missing. My daughter went to the front desk for a TV control and it did turn on the TV & change channels but the volume control didnt work. By that point we were too tired to mess with it anymore. I am not a fan of their room temperature control. I would like to be able to choose heat or A/C, not just choose a temperature. It was difficult to regulate a comfortable temperature for sleeping. I found a toothbrush behind the washcloths on the bathroom counter. It was so horrible looking I thought it surely must be for cleaning but was disgusted to find it there. The woman at the front desk was pleasant, no complaints there and we very much appreciated the complimentary bottles of water. I also will say they had sanitizer stations throughout lobby & next to the elevators. Also, we did appreciate the Keurig coffee makers.

  

• rhiggins404

  23 octubre 2020
  Business Trip

  First after arriving and calling the hotel, they told me no airport shuttle. The website stated that there was an airport shuttle. Arrived at hotel after cab ride and no one at the front desk. The restaurant in the hotel is closed and there are no restaurants within walking distance. I will say that the hotel was clean and close to the airport.

  

• Meow6977

  28 octubre 2020
  Nice place to stay

  I stayed two nights and it was a good stay. The rooms are clean and comfortable. All the staff I interacted with were very friendly and helpful. The beds were not too hard not to soft just right. I was very happy the linens and room were not overly scented with fresheners. Clean laundry room with decent machines. The exercise room was small but had a treadmill and ellipticals.