Hilton Garden Inn Chattanooga Downtown

Comentarios destacados

• AlejandroR492

  06 agosto 2017
  Muy bien ubicado

  La marca es una garantía, así que las habitaciones amplias y limpias son una constante. El desayuno es muy bueno y el servicio de la gente es también muy bueno. La ubicación me parece fantástica, está a distancia menor a 1km todas las atracciones de la ciudad, los restaurantes y el río, incluso el estadio está cruzando la calle. Felicidades!!!

  

• jaynaj2015

  22 octubre 2020
  Its a dump.

  This hotel is a dump. The room was dirty and grungy, the floor hadnt been mopped since the last guests, there were moldy corners in the bathroom, the bathroom floor was spongy with obvious water damage, the pullout couch bed dropped tons of crumbs and crud on the floor, and whoever painted it last was obviously high. Not just one person/groups fault, either. There were obvious failings on the parts of construction, maintenance, and housekeeping.

  

• Storyteller284151

  19 enero 2021
  Aged and Poorly Managed

  Room was ok, but aged. The facility and room in my opinion do not not meet the standard of a Hilton Garden Inn. I also believe the facility is poorly managed. Our suite was not available at 3:00 so we had to wait one hour for the staff to clean the room. The staff were very casual in their attire. Both the hostess and the bartender ate food (salad and cake) in front of guest while tending to their guest and bar tending duties that early evening. To add insult to injury, we parked in the lot associated with the hotel. We were never informed by the valet who watch us walk in or the front desk that a placard was required to be displayed on your dash for parking. The next morning I received a parking ticket. I was told by the front desk they would follow-up with the parking management company to inform them that we were guest at the hotel. The appeal to the ticket was denied. This resulted in a ticket plus a fine amounting to $72.50 in parking. I do not recommend this HGI.

  

• 237amandas

  13 febrero 2021
  Charge a parking fee

  They charge a parking fee that was not included in my price. I had a room for $154 that I booked online. Total, tax , Fees and all. Got here they charged us $180 Not including breakfast. They had way to much chlorine in the pool area. We had to leave the pool area because of way to much chlorine. Like your eyes literally burned out. Room was clean. Beautiful hotel. Everyone was very nice here.

  

• TennesseeTraveler615

  02 marzo 2021
  Great Location

  The location of this hotel relative to downtown is its best attribute. It's located right next door to the Children's Museum and within a few steps of restaurants and the aquarium. My wife and I only stayed for one night and this hotel was adequate for that purpose. The staff and valet were pleasant. I will say say that the hotel seems to be showing its age a little bit in the room hallways and bathrooms, but it was clean.