Hilton Garden Inn Addison

Comentarios destacados

• sergiocortem

  15 mayo 2016
  Sergio810

  Buen hotel, solo para negocios. Gimnasio un poco pobre, solo equipado con lo básico. Bar tiene lo promedio. Desayuno muy completo, sena, no lo recomiendo, muy pobre y el servicio de las personas, es bastante bueno.

  

• 840jaimeb

  12 octubre 2016
  muy cálido y acogedor. recomendable

  El lugar esta muy bien ubicado. Cerca existe gran variedad de restoranes y tiendas. Ambiente cálido y acogedor. Desayuno completo y muy rico. Recomendable 100% para viajar por negocios o placer. saludos

  

• patrickp129

  07 septiembre 2020
  Excellent Hotel!

  Fantastic stay from start to finish. Super clean property and the room was spotless. The staff were very professional and always had a smile on their faces. Hotel is in a great location and everything Addison has to offer is minutes away. I highly recommend this hotel and give it a perfect 10.

  

• lhtepgceo

  26 septiembre 2020
  NOT A FAN

  I have traveled for 40+ years over the world and usa, and am a Hilton honors member. I am not a fan of this hotel. Drove 1000 miles to get here expecting Hilton quality. On arrival, the automatic door did NOT open; refused entry: looked all around in the cubicle and did NOT SEE ANY instructions for an arriving customer. Lots about masks, the virus, local law, how to use my room card to gain entry etc. Zip on what arriving guests do to get in, and register! Saw a phone and started hitting buttons, no one answered. Could see check in desk, NO ONE AT THE DESK AT 4 PM. Got in finally with a guest that had a key card. Told registration that entry was very difficult and no insructions. Was TOLD by her that there should be a sign out there. NOT. Went to room NO TV channel guide. The LG remote had "guide on it" but did not work. The room looked like was for a Federal Trustee Prison Farm. Brown mottled rugs, "rip cloth" chair and sofa; sofa was broken in the center ie sloped down, the walls were stark white like a mental facility. Comparing it to hampton and a Hilton, it was bad, bad, bad. Don't stay here. Go to a hampton or hilton instead. sorry, just sayin.

  

• VacationRme

  22 febrero 2021
  Refuge from the Texas Winter Storm 2021

  We were desperate for a warm place to stay during the winter storm. I am usually particular about the hotels where I will stay. Not this time! We were freezing and took the first available room. OMG! Did we luck out. We waited for a while for our room to be cleaned and prepared because of the very limited staff that was working. The lobby was filled with people patiently waiting. Our room was finally ready near 9:00 p.m. We were grateful! After we got to our room, I immediately begin asking the housekeeper a series of questions because of COVID concerns. She was EXTREMELY busy but stopped and reassured me she had cleaned our room perfectly and it was safe. The next day the fire alarm goes off, we rush to the lobby to see water pouring from the ceiling, bursted pipes from the weather. The Hilton team jumped into action, sweeping the water out the front door and protecting the lobby furniture as if it was their own. Unbelievable! After some time the water was shut off they reassured the guests and sent us back to our rooms. ONE hour later the lobby was back in order with only the drying fans to remind you of the burst pipes. Within 2 hours the water was restored to all the rooms. ALL of the employees at work that day deserve a HUGE raise! The hotel is clean, staff friendly, and amenities accommodating. A satisfied customer!