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Hilton Chicago/Oak Brook Suites

Hotel
3 Estrellas

10 Drury Lane, 60181 Oakbrook Terrace

Valoraciones

Basado en 1307 comentarios

Ubicación
Calidad/Precio
Habitaciones
Limpieza
Servicios
Calidad del sueño

Descripción

Ubicación del establecimiento Si optas por alojarte en Hilton Chicago/Oak Brook Suites de Villa Park, estarás en el barrio financiero, a solo 3 min a pie de Drury Lane Theater y a 2 min en coche de Centro comercial de Oakbrook. Además, este hotel se ...

Disponibilidad

¿Cuándo quieres alojarte en Hilton Chicago/Oak Brook Suites?

Descripción general

Ubicación del establecimiento
Si optas por alojarte en Hilton Chicago/Oak Brook Suites de Villa Park, estarás en el barrio financiero, a solo 3 min a pie de Drury Lane Theater y a 2 min en coche de Centro comercial de Oakbrook. Además, este hotel se encuentra a 1,7 km de Reserva Forestal del Condado de York Woods y a 4,4 km de Campo de golf Oak Brook.

Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 211 habitaciones con frigorífico y microondas. Las camas cuentan con colchones con una capa de acolchado adicional para descansar plácidamente. Para los momentos de ocio, tendrás una televisión LCD con canales por cable y conexión a Internet por cable y wifi gratis. El baño privado con bañera y ducha independientes está provisto de artículos de higiene personal gratuitos y secadores de pelo.

Servicios
Aprovecha las instalaciones recreativas, que incluyen una piscina cubierta y gimnasio. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.

Para comer
Atrium Restaurant, un restaurante especializado en cocina americana, te lo pone fácil para almorzar o cenar, aunque también puedes aprovechar el servicio de habitaciones con horario limitado. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno completo todos los días con un coste adicional.

Servicios de negocios y otros
Tendrás un centro de negocios abierto las 24 horas, check-out exprés y periódicos gratuitos en el vestíbulo a tu disposición. ¿Estás organizando un evento en Villa Park? En este hotel tienes a tu disposición 240 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.

Restauración
Las siguientes instalaciones cierran los domingos, lunes, jueves, viernes y sábados:

Piscina cubierta

Las siguientes instalaciones cierran los martes y miércoles:

Piscina cubierta

Datos de Interés
Las distancias se expresan en números redondos.

Drury Lane Theater: 0,3 km
Centro comercial de Oakbrook: 1,3 km
Reserva Forestal del Condado de York Woods: 1,7 km
Elmhurst Hospital - Main Campus: 3,9 km
Lizzadro Museum of Lapidary Art: 4,3 km
Campo de golf Oak Brook: 4,3 km
Mayslake Peabody Mansion: 5,2 km
Centro comercial Yorktown: 6,5 km
Graue Mill and Museum: 6,9 km
Elmhurst College: 7,3 km
Parque Ty Warner: 8 km
Advocate Good Samaritan Hospital: 9,5 km
AMITA Health Adventist Medical Center Hinsdale: 9,8 km
Midwest Conference Center: 9,8 km
Hines Veterans Administration Hospital: 11,3 km

Aeropuertos más cercanos:
Aeropuerto Internacional Chicago-O'Hare (ORD): 28,2 km
Aeropuerto Midway de Chicago (MDW): 34,6 km
Chicago, Illinois (DPA-Aeropuerto de DuPage): 34,7 km
Chicago, IL (PWK-Chicago Executive): 39,9 km

Aeropuerto recomendado para Hilton Chicago/Oak Brook Suites: Aeropuerto Internacional Chicago-O'Hare (ORD).

Información adicional

Check-in

Desde15:00h

Check-out

Hasta11:00h

Servicios

Accesibilidad
- Adaptado para personas con discapacidad
Acceso a internet
- Wifi gratis
Actividades - Tiempo libre
- Gimnasio
- Piscina cubierta
Aparcamiento
- Parking de pago
Complementos habitación
- Recepción 24 horas
Exterior, vistas, ubicación
- Cajero automático
Generales
- Bar
- Guardaequipajes
- Restaurante
Servicios
- Ascensor
- Atención en varios idiomas
- Bar-Lounge
- Caja fuerte en recepción
- Centro de negocios
- Express check out
- Salas de reunión
- Salón de banquetes
- Servicio de conserjería
- Servicio de lavandería
- Servicios de tintorería
- Terraza
- Tienda de regalos

Opiniones del hotel

Basado en 1307 comentarios

Ubicación
Calidad/Precio
Habitaciones
Limpieza
Servicios
Calidad del sueño

Comentarios destacados

RobertoMG2014
18 septiembre 2015
Buena Opción
No tenían mi reservación pero la recepcionista muy amable soluciono todo dándome la misma tarifa y la verdad su trato excelente la Habitación muy cómoda y limpia, llegamos muy tarde y a descansar; lo malo es que a las 7 la camarista tocaba la puerta y nos despertó eso no es nada agradable
tackleADestiempo
05 septiembre 2018
Muy bueno!
Por fuera no es pintoresco pero por dentro está muy bueno. Amplio lobby con comedor y bar integrado. Tiene un shop para bebidas y comidas rápidas muy útil. Todas las habitaciones dan al corazón del hotel. El gym está muy bien equipado y todo nuevo. La pileta es chica pero impeccable! Las habitaciones excelentes!
psmith198
22 marzo 2020
Pick a different place
So, I have stayed at this property three times in the past month, each time on a weekend for two nights. Each time, something different and inconsistent. I'm a Hilton Gold member recently loyal to a competitor, but trying a different chain. Stay 1, 2/28-3/1: Noises in the hallway from a child running laps around the central balcony shortly after midnight when I am trying going to bed. I called the front desk and was informed they would send security to check it. I looked in the hallway and got a description of them. The child's parents were wearing coats and walking around as well, which lead me to believe that they were not even staying at the hotel. 30 minutes later, the same child is still doing laps in the hallway and I can easily hear them with my door shut. I went down to the desk and told the attendant, in-person, about it as a second complaint of the same thing. I left the building for a good 40-45 minutes and returned to see that the same family was STILL on the same floor doing the same thing, so I called the desk and complained a third time. I NEVER ONCE saw security engaging with them and I stood in my doorway at one point as they appeared to be leaving to watch them leave. I did not say a word to them, but then the father asked if they could help me and I simply told him that I complained about all of them three times and that they should just leave, then closed my door. After that, it was quiet for a good 20 minutes until the person in the room next to me seemed to be having an angry conversation on the phone with someone and talking very loudly as well as pounding on the wall and slamming doors periodically. At this point, I had no faith that the situation would change by informing staff, so I just waited until they stopped about 30 minutes later to go to sleep. I asked to speak to the manager the next afternoon to complain about how the situation was handled and the manager called me and apologized, as well as offering me 10,000 points. It has been 3 weeks and I HAVE NOT received those points yet (I was told I would have them in 10-14 business days, and it has been over 15), so I'm not too happy about that either. Stay 2, 3/6-3/8: I noticed the pool was shut down early on my second night and one of the elevators were not working, which explained why it took almost 10 minutes to get back down to the lobby. There were EASILY 40 people waiting in the lobby to go upstairs when I got off the elevator (I was going to get dinner), all trying to crowd past me to get on the elevator like a herd of animals while I'm trying to leave the elevator. To top it off, elevators were stopping at almost every floor all weekend, likely from children pushing buttons to call the elevator in the hallways and nobody would get on the elevator. Stay 3, 3/20-3/22: The parking lot had probably less than 30 cars all weekend, so it would seem that business is not so good, yet they were advertising rates HIGHER than what I snagged up 2-3 weeks prior to that (rates can be checked at any time). This makes NO sense, whatsoever. The side entrance by the elevator that I used the prior 2 stays was locked and instructions to use the main entrance were placed, likely to ensure only hotel guests enter and no parties sneak by to go to the rooms upstairs due to the pandemic. This time, I elected to use the 'no housekeeping bonus' that is offered. I hung the card outside my room, as the instructions stated, and checked boxes for any amenities I might need, such as towels or coffee supplies. I heard housekeeping knocking on my door, with the 'do not disturb' sign displayed on my door, while I was still sleeping. My fiance was furious about being woke up by knocking on the door. I DO NOT understand why they would do that since they can simply leave the amenities at the front desk and leave a note under my door telling me I can pick them up or have them delivered. I have done this at competing properties very easily, and even had them left at my door at one property (wrapped up). I would NOT be surprised if I do not even get the 1,000 bonus points added to my account for the 'no housekeeping bonus' since they seem to botch everything else up at this point. Regarding all three stays, there is inconsistency with parking charges. My first stay, I was not charged any parking, even though I was prepared to pay for it since the website says this hotel charges for parking. My second stay, I was charged one night of parking and given a card to display that I paid for parking. My third stay, I am charged BOTH nights for parking and given a card to display. These inconsistencies lead me to believe that they do not even check to see who is parking in their lot, and therefore do not promote safety of the property or control capacity of who is staying at their property. They should do as many other properties have done and ask for license plate information and vehicle description and tow everyone else. Those cards are EASILY reproduced. I have this property booked for two more weekends in the upcoming month, but I will be cancelling them, despite the rate being good. I am happy to support a competitor with paying a higher rate since I can get peace of mind, security, and consistency. This Hilton property is not winning my business, even after giving chances.
jerrymI3083JB
31 julio 2020
Chronically Understaffed/Beautiful Property
My family stays here at least once or twice a year, and I always have the same issues: they have wonderful, hard working staff, but not enough of them. Nobody at the door on arrival, only one person at the front desk who always seems to be on the phone. Restaurant quality markedly improved over previous visits and welcome lower prices during Covid pandemic, but again, service maddeningly slow due to staff shortages. Kudos overall to Hilton for reducing number of guests and encouraging mask wearing. But shame on them for charging extra (over $100 a day!) for the privilege of using the pools!
Lucyatcitizens87
27 septiembre 2020
Dental
Excellent service. We came here for the weekend because my husband had a dental class at the hotel. (Dr. Ocampo)The whole staff was very helpful. Kuddos to Brianna, at the front desk. Anything that we need it, she service us with a smile. She went above and beyond to make our stay as comfortable as possible. I do not know who hire her, but great job! I was expecting something else because of the Covid situation. To be completely honest I was a little scared but I was pleasantly surprised. The cleaning service was excellent felt completely save. Cant wait to come back!

Hilton Chicago/Oak Brook Suites

Valoraciones

Descripción

Disponibilidad

¿Cuándo quieres alojarte en Hilton Chicago/Oak Brook Suites?

Opciones recomendadas

Habitación para 2 personas

Descripción general

Información adicional

Check-in

Check-out

Servicios

Accesibilidad

Acceso a internet

Actividades - Tiempo libre

Aparcamiento

Complementos habitación

Exterior, vistas, ubicación

Generales

Servicios

Opiniones del hotel

Comentarios destacados

RobertoMG2014

tackleADestiempo

psmith198

jerrymI3083JB

Lucyatcitizens87