Hilton Bournemouth

Comentarios destacados

• fdezmariano

  17 octubre 2016
  Muy buen hotel!

  El Hilton Bournemouth abrió hace poco tiempo. De estilo moderno y amplias habitaciones, es el mejor hotel de la ciudad. La atención de alto nivel, muy buen desayuno (incluido en la tarifa), piscina temperada, gimnasio y bar en la azotea. El parking tiene un costo de 12 libras por día. La ubicación es privilegiada pues el centro de la ciudad, jardines y playa está a no más de 20 minutos caminando.

  

• Goldhawk123

  06 noviembre 2020
  Low standards

  Room: Stain on carpet, defective plumbing (wc), ineffective shower, lukewarm water, broken light, defective power switch by door. Breakfast: ridiculously small portions of fruit, poor quality bacon, tea was lukewarm.

  

• NicholasH854

  09 noviembre 2020
  Going Downhill - and Pets Allowed in ALL Rooms !!

  As an Hilton Honours Diamond member I've stayed several times at the Bournemouth Hilton and was more disappointed with the standard of the hotel after this visit than I can remember. My main concern was the Hilton policy on dogs in the hotel. I was amazed to see a large number of dogs whether in the bar or being taken into the restaurant which I believe is unacceptable as not everyone wants to be surrounded by animals. One member of my family is allergic to animal hair and I was astounded to learn from reception that ALL rooms in the Hotel are "pet friendly" - the cleaning staff simply do not have enough time to clean efficiently to minimize the risk of an allergic reaction to pet hair and dust. One incident of a dog defecating in the lobby while people were queuing for breakfast was particularly unpleasant. There were a number of stains on the carpets in my room that may well have been caused by pets so this Hilton isn't as clean as I remember. If the Hilton insists on allowing pets why not have rooms dedicated as pet friendly and other rooms/floors designated pet free as they do in other hotels? Overall, the COVID safety measures were effective and the bar and restaurant staff were very friendly and efficient, although the breakfast choice was limited. However, there were no robes in the room and not even a laundry bag - it seems that Hilton are using COVID as an excuse to reduce the amenities in the rooms. I will not be returning to this Hilton while they have a policy of allowing pets into all rooms. Interestingly, the Hampton next door ( a less luxurious Hilton brand) has a policy of no pets and a more extensive buffet breakfast. I had expected better from a the Hilton Bournemouth

  

• isaandnick01

  06 diciembre 2020
  Not what I expected

  I had anticipated a higher standard than what the hotel delivered. The room was 510 and it was rather dull and drab. Bed was far too hard and very uncomfortable. In comparison the beds at Premier Inn are far more pleasing . Bathroom was nice and modern and heated mirror was a nice touch but no bath which was a disappointment. Grey carpet looked worn and chair had stain on the arm. Tea and coffee provided but no milk and not a sign of any biscuits. Breakfast was mediocre. Bacon undercooked and scrambled egg flavourless. Also, tea was far too weak. Staff were friendly and hard working especially at breakfast time. So, to sum up: will I come back again? Probably not.

  

• JackNIan

  10 diciembre 2020
  An excellent stay

  From the first warm welcome to a speedy check-out, this was an excellent experience. A spacious room, a good view of the central gardens and a good sleep quality bed rounded off with a quality breakfast. Very COVID 19 aware.