Hill Country Kodaikanal

Comentarios destacados

• Prabarun

  12 febrero 2020
  Hated the stay housekeeping manager Herbert was impatient

  We are a time sharing member, which means we paid an amount before a few years in bulk to enjoy the service 10 times a year and pay 8000 maintenance each year plus we need to pay 3500 for using each time. Saying that we went this January 2020 with our cousins and booked a villa checked in by 3 pm and asked for extra bed for 2 people but till night 11.30 we did not get the bed , we called the front desk Boopathi multiple times and went to the front desk too but no response finally he stopped attending the phone instead of providing the bed. Then by 11.30 the service guy came and he could not get the bet open then he went back to get another guy at that time and finally by 12 they succeeded.The toilet in our cottage smelled real bad we informed them but no response. Finally we all adjusted using 1 bathroom . The next day we wanted to meet the manager they kept pointing at different people then the maintenance manager Herbert came he was not ready to apologise or even listen to what happened he kept arguing telling his staff are good and dont argue all that done he ran off. Then finally the resort manager came he spoke clearly out of all those there explaining they were sorry for the bad service. My question is how come Herbert a housekeeping manager not have patience to even understand the situation when he was not there the previous night and yell at a customer.

  

• 923mayanks

  17 febrero 2020
  Great experience of Nature

  The place is full of greenery. Staff is very good. Food is excellent. If someone wants to enjoy the beauty of nature should visit this place once. They have maintained it properly and you can just have a peace of mind with enjoying silent beauty of the nature.

  

• Chidanand V

  18 octubre 2020
  Hill country the best stay in kodai

  This is our second time visit to hill country and that says it all..the best property to stay in kodai and the ambience was tooo good...the food and the service was excellent...what else you need...we had a great time.. thank you

  

• AK_Chennai

  09 febrero 2021
  Travel in Dec 2020 - with partial CoVID Restrictions - Stay Disconnected

  Stay Disconnected... ! Literally.... ! It's about 5 - 7km from the lake or market area and from the main road, the actual resort drops down into the beautiful valley - but then with that drop goes the mobile network.... none of the network (Voda, Airtel, Jio) will work properly. Forget mobile data connectivity - hence stay disconnected Resort must improve the wi fi capability within the resort, maybe with restricted bandwidth so that no one will stream a movie but everyone is able to make whatsapp voice call or send whatsapp messages to the outside world. Resort is much bigger than the one in Ooty - however the greenery and maintenance of the lawns are amazing and beautiful as it can get. Lawns are huge and well maintained. The room have very good view of the resort and lawn, however, since it's in a valley, you would not have a valley view. Never-the-less, the view from the balcony is good. I booked a Premium suite / Luxury suite which had a large hall + dining and an independent bedroom. Bathroom is in the hall + dining area. This category of rooms have a big balcony with chairs to relax. The room was bigger than expected with adequate furniture - I was happy with the room Rooms were clean and they had hand sanitizers provided as well.. even with the CoVID lens, I was happy with the room cleanliness. Bed linens were clean - house keeping staffs were very helpful. Food and restaurant service was good in general.. in-fact very good. However, come a long weekend with Christmas eve and Christmas, they were understaffed to manage a full sell-out crowd. The resort is huge with good parking and ample space to move around. Staff members were all wearing mask always and they were all very helpful. Cons: TV is available only in the hall+dining and with very limited channels. Wonder why cost saving in the number of channel being available especially for English and Hindi. WiFi could be improved in the resort They were not mandating guests to wear masks - they can atleast make masks mandatory in the buffet common food area for guests as well

  

• PrassannaM1

  20 febrero 2021
  Beautiful Resort but Overpriced and Overated

  I stayed for 2N/3N with my wife and 6 yr old son in this resort in their Premium Suite.. i was impressed by the look and feel, landscaping and maintenance of the resort.. The room too looked fine at 1st look but definitely not worth for Rs.7000 per night.. A small tv in living area with a half accesible kitchenette. Very ordinary Bathroom(shower was not working.. i had to clean the nozzles with pin to make it work in the middle of my bath).. comfortable bed but no TV in bedroom.. there was a fridge but No mini bar.. No big and proper cupboards to accomodate luggage.. no safety locker.. The only thing that was good is the Balcony and the view from it.. The Main door lock was stuck too many times.. Be prepared to climb up and down the resort to go anywhere..Also they are stingy towards giving toiletries and refreshment refills.. had to request them daily more than once to bring those.. Never touch the In room Dining menu, you may need to take a personal loan to eat.. too costly.. Buffet Breakfast spread was good but they dont refill the items and again I had to tell their staff to see the empty spreads and fill it soon.. i saw too many people returned to their table without picking food they wanted as it was not filled regularly... The indoor Game room and outdoor shuttle courts were maintained well.. a small kids play area and some good photo spots are the few good things about this resort.. and finally one corporate motivation event was going on when we checked in and continued throughout the stay which disturbed the peace of the resort with too much noise... Those guys were still talking and shouting when we left on the 3rd day... U have to completely depend on the resort for food and refreshments as there is nothing nearby which adds up to the high pricing of the food in this resort.. what a silly mindset to charge the guest extra premium when they are totally dependent on u.. I booked this resort on seeing the online reviews but felt that the people who have stayed here have never experienced the better part of hospitality.. there are much much better options for the same price and even less.. So overall, a very much overrated and overpriced resort with a silly mindset management.