Havannah Suites And Conference Centre

Comentarios destacados

• fola101

  17 agosto 2015
  Substandard hotel on the mainland

  Upon arrival I checked into an executive double (as there were no standard rooms available.) The room was rather dim but cool, clean, spacious with a separate lounge area to relax in. The ceiling was decorated with a lovely pop (plaster of Paris) design, I had a desk, mini fridge and the door had an electronic key card. The bed was queen size UK standard, electricity was constant and I slept well. Downers; 1) The AC unit was rather noisy so it may be difficult for you to sleep with it on, if you are a light sleeper. 2) The water pressure in the bathroom was far too low, so I had a drizzle shower. The next day I moved to a standard room and boy was I in for a surprise. The new room was also dimly lit and was located in what appeared to be an older side of the building. The key was an ordinary door key with double lock. The ceiling was old, box like and had several cracks and holes. My bathroom was substandard with exposed plumbing works and cement. There was also a large gap under the bathtub so Its no surprise that I had cockroaches running around the room every few minutes. I informed the hotel staff who denied having a cockroach problem. They sent staff to 'fleet' the room i.e come up with insecticide and spray around the room.... I think this only irritated the cockroaches further as I saw more after this. The continental breakfast (which is included with each booking) consists of toasted bread and tea. This is nowhere near 'continental' so the term is misleading. In terms of customer service I experienced too much variation. Staff are sometimes helpful and at other times are not. Despite the fact that a member of laundry staff burned my jumpsuit, I was still chastised for payment. With the weekend came a resident DJ turning the hotel into a full fledged bar/club, the loud music continued well into the early hours. After a terrible nights sleep I checked out on Sunday afternoon. Overall I would not stay at this hotel again because I had several issues which were not resolved promptly, I also don't appreciate staff lying that the plumbing in my bathroom was 'just freshly opened that day and the plumbers where coming tomorrow to close it.' Of course it was not a new plumbing job and yes you guessed it no one came to close it. If your in the area and just happen to have no choice but to stay here choose an executive room. If you are happy to have a bucket bath and stay up late into the night counting cockroaches choose a standard room.

  

• ISAAC E

  08 noviembre 2015
  NICE HOTEL

  I stayed in suite. Very large and clean. The breakfast and food in general is below average. The staff are excellent. Very professional. Well trained. The security is amazing I felt safe throughout my seven days stay. I will stay there again but on vacation this time around. It's not ideal for business travelers as the Internet service is epileptic.

  

• annmajek

  17 marzo 2017
  Disaster with no remedy

  My husband and I made a reservation on line for our stay. The place came recommended, however on arrival two things stood out. (1) Remember cruisen back in the day? Well cars and people were on either side of the street raising all kinds of hell and the music by the pool was extremely loud. (2) they claimed they never had a reservation and we were out of luck. No apology no remedy. I have family in the area and am not in the habit of traveling 10,000 miles to get messed over.