Hanoi Lucky Hotel I

Comentarios destacados

• palma08

  28 agosto 2009
  Esta bien para lo que pagas

  Primero quiero aclarar que mi opinion es sobre una habitacion de 20 $ en el Lucky 1 hotel de la calle 47 Ngo Huyen, ya que hay varios luckys en hanoi... El hotel esta bien situado, en una calle muy animada, a pesar de ello, mi habitacion era muy silenciosa, daba a la calle de atras, y aunque tenia ventana exterior y luz natural de sobras, era muy tranquila, asi que ok. Por solo 20$ me sorprendio gratamente que la habitacion tuviese a.a. (ademas, silencioso), un pc con internet, t.v., nevera con bebidas frescas, sabanas, armario, agua caliente y banyo dentro de la habitacion y suelo de parquet. Sin embargo, no destaca por su limpieza. La toalla-alfombrilla del suelo de fuera del banyo estaba sucisima, las fundas de las almohadas tampoco muy limpias, y el vestibulo del hotel, escalera etc, bastante sucios, con las inevitables cucarachas, etc... ademas el colchon es de muelles y estaba abollado hundido por un lado y con los muelles que se clavan en la espalda por todas partes. Por otro lado, el personal del hotel super amable, muy majos, nada mas llegar con las mochilas, nos ofrecieron si quer'iamos un te (en lugar de ofrecernos directamente un "tour", como pasa en otros hoteles de Hanoi y de Vietnam) y en general muy atentos siempre. En resumen, para quien no le importe llevarse sus propias sabanas, que la cama no sea muy comoda, que este algo dejado y sin un gran encanto, resulta a la pr'actica un buen lugar con bastantes complementos (pc con adsl veloz!) y con un personal amable y sobretodo QUE NO PRESIONA NADA PARA QUE CONTRATES SUS TOURS!.

  

• feisty_8

  20 enero 2015
  Great stay

  I like the location although it took several minutes for the taxi driver to know where it is. I like that other attractions are just a walking distance. The manager, Mr. Thanh is very accommodating. Hs wife even drove me around the city to look for Ban com.

  

• LiatR42

  01 septiembre 2016
  Very disappointing staff

  We arrived to this hotel and booked one night with an option for a second night (we told them we would let them know in the morning) . 10 minutes before 12 they tell us our room is already booked and we need to leave. They could have asked us if we were staying another night but whatever. The worst thing was they told us we had to leave in 5 minutes! My boyfriend asked if they could give us at least an hour to find a place to stay and they refused!!! I was sick that day and they just didn't care. We had to rush out and start looking for a place. Very bad experience. Room is fine, nothing special and a bit run down. Poor Wi-Fi.

  

• Maggie S

  12 octubre 2016
  Happy and lucky in Hanoi

  Spent 2 nights there and were quite happy with the room and the service. We loved Hanoi ! It's a busy city and this hotel is near everything. Connected with a new friend we'd met on a boat trip on the Mecong River, so we got to see several very interesting places with him.

  

• kellypL447DW

  08 marzo 2017
  Dissapointing

  Ended up staying here because the hotel we wanted was full. The only room they had available was the "family" room. It was dingy. There were stains on the sheets. Browsing through the hotel information booklet in the room we learned there were charges for drinking the bottled water on the table (every other hotel we stayed at had complimentary bottles of water), and even supposedly charges for using the towels or hair dryer ( that was new). We tried to book a bus to Ninh Binh through the hotel. The front desk woman seemed very uninterested in helping us at all and unfriendly/ borderline rude. She discussed in front of us how much to mark up the bus. I understand that's how they make a profit, but I still don't think that should be discussed right in front of the customer. The room even though it was up high got a lot of street noise. In the morning we saw several other guests complaining about the noise in their rooms too. Comparing it to the other hotel we stayed at in the area that was around the same price we were very disappointed in what we got. Overall we felt like they were all about getting money out of you and not trying to help you have a good trip.