Hana Koyado

Comentarios destacados

• tripadviserHongkong

  04 julio 2017
  Disappointing

  Attracted by the old style structure and expecting a boutique hotel but felt cheated. On check in ,I was told the onsen on the next door sister hotel is not available,but was given a coupon for a public onsen nearby. Shouldn't the hotel inform guest of maintenance work at time of reservation? The room looks ok but air conditioner did not work well. The room was hot and humid under the 30 Celsius outside. In the evening ,it is cooler but the rattling sound kept me awake the whole night. Amenities in the room is minimal except for a piece of tooth brush. Drinking water is available only if requested. Two capsules of nespresso was provided,the third you have to pay for. The safe is put on the floor and setting the code meant you have to kneel on the floor and under dim light , is not an easy task. Dinner was ok ,but I have seen much better food in other onsen. On check out , I was asked to show the receipt to the stay, the document has been shown on check in, how unsystematic hotel management can be? A real bad experience compared to many Japanese ryokans that I know of.

  

• jessicfung

  17 mayo 2018
  Nice authentic onsen stay

  Recommended by a friend who stays here often. Nov is the best time to visit Arima and staying at this nice onsen is an addition to make my onsen trip a unique one. The meal comes with the accommodation is amazing too. But similar to other traditional hotel in Japan, you should embrace the sound proof problem. Other than that, all facilities are great as an authentic style hotel.

  

• remy_london

  26 enero 2019
  Great hotel in Arima

  Excellent hospitality, nice rooms and very soothing waters. We were very impressed by the restaurant, the food was top notch, the service impeccable and very atmospheric as you can eat at the bar with full view of the kitchen. Also, really agreable to be able to have the whole bath to yourself especially if you coming as a couple or family. Only slight negative the wifi signal is pretty weak which is rare in Japan.

  

• Gloriaecoli

  31 mayo 2019
  Traditional Japanese House in Arima Onsen

  Small hotel and very authentic if one wants to experience living in traditional Japanese wooden house. Dinner and breakfast are served in restaurant next door, food quality is good especially the grilled fish. Only 2 rooms with both Gold and Silver onsen in the hotel, so one may need to line up esp. in the morning to wait for people coming out to use it. We were fortunate that our room was at G/F but can imagine a bit troublesome for those living upstairs to keep coming down and check for vacancy.

  

• Paul7878

  06 julio 2019
  Good Service

  Overall, my overnight stay was pretty good. In terms of other ryokan I have stayed, this one is average, but still better than a lot of other hotels around the world. The room was clean (spotless), comfortable, and had everything I needed. My room was at the end of the hall and, because of the location, the wi-fi was non-existent. To use the wi-fi, I hung out in the lobby. The lobby didn't have lounge chairs or anything like that. It was just a couple of chairs. There are two bathrooms with hot spring water and the two are shared by the eight rooms in the building. They advertise that you can use the bath in the main hotel in another building, but they're only available until 8pm. The availability is useless since the dinner meal will also end at 8pm. I guess you can use those facilities during the day. Dinner and breakfast was very good, but not stunning. (I was expecting Michelin Bib Gourmand or 1-star at least.) The staff was very helpful in arranging a taxi to take me to the famous night views on the mountain and explaining the facilities when I checked-in. On check-out, I received the usual Japanese hospitality. Would I stay here again? Probably not. At this price, I would try my luck at another ryokan and experience something different. If I could, my overall rating would be 3.5 stars so I rounded up.