Hampton Inn & Suites Philadelphia/Media

Comentarios destacados

• 890elvist

  18 agosto 2020
  Booked a king suit & got a queen instead

  I booked a king/sofa & was given a double queen suit which concierge said they were overbooked for the night...with no response from management;/ Not a good experience at all so you won't get what you pay for here..

  

• DBK88

  20 agosto 2020
  EXCELLENT Hampton

  Being my first business trip in a while I was of course aprehensive about travel. I stay at Hamptons often but this one was excellent. From my warm greeting at the front desk to the spotless sanitized room, I felt they have done an excellent job. Their website is very clear about their procedures and policies on being compliant with Covid protection measures. I have no problem with that at all. They have done a great job. The property is relatively new so everthing from my perspective it great. Special cudo's to the front desk, I made a mistake in my resrevation, they corrected it with a smile and made me feel welcome. Next time I am in the area, will stay here again. Great Hampton, great staff !!

  

• monicaimler

  29 octubre 2020
  Lovely Hotel

  We stayed here for just one night.The hotel was new,modern and extremely clean.Front desk staff were very friendly.We were on the third floor it was very quite.If we are ever in the area again we would definitely stay here.

  

• AndiamoAMagna

  09 noviembre 2020
  Clean and affordable

  Visited for one night and had an enjoyable and pleasant evening. Rooms and common areas were extremely clean and up to date. No concerns about Covid. Front desk, especially Christan, were cordial and pleasant. Hotel is relatively new. Plenty of restaurants and food stores within walking distance. Ice Works hockey rink is only 15 mins away. Harrahs casino is also 15-20 min drive. A couple minor points: water pressure was average, AC unit runs constantly, bed frame made some minor squeaking. Not a big deal. I will definitely return.

  

• O3783LUdianek

  27 noviembre 2020
  Series of unfortunate events

  I reserved the hotel with the handicapped room for my part to come for thanksgiving. My mom and I stopped over during the day to check in and get the key so they could go directly up to the room in the evening. We arrived and Keith at the front desk was lovely. They key to the room did not work and he came up and assessed the situation. He discovered that the key pad needed a new battery? We told him we would be back later and he said he would have the situation resolved. I called back around 4 pm and the new front desk guy said it was resolved. While we were there I noticed that the room was not labeled as sanitized in the new Covid standard. I thought it curious but we let it go. We arrived back around 745pm with May sad who is in a wheelchair. We went up to the room to discover the room had no sheets or towels and was not made up. We went back down and the front desk man got someone to rectify the situation. We had to wait 45 minutes for the room to be cleaned. When we arrived to the room it was satisfactory but we noticed the lights were a bit dim. There was a lightbulb out above the bed! My mom told me to forget about it haha! We had a nice night sleep and went down to the desk in the morning for the box breakfast. The breakfast was nice for a COVID style meal. Keith was down at the desk again and I mentioned what happ the night before. He was mortified and a few minutes later he called the room and told us we did not have to pay. That was a wonderful bonus! Most of the staff was really nice. My parents stayed here last year and had a very different experience. One thing I would recommend is handles on the side of the toilet for better handicap accessibility.