Hampton Inn & Suites Mason City

Comentarios destacados

• 848lisao

  06 agosto 2020
  Good nights' sleep

  Overall, this was a good stay and I would recommend this hotel. We love the Hilton properties and choose them most of the time when we are traveling. I was pleased to see, as we walked along the hall to our room, that the doors had a seal of cleanliness on them. Unfortunately, our door did not and I was a little confused - but didn't question it as the tv remote was wrapped and the room looked spotless. We brought all of our things in and began to settle in when I went in to use the restroom. The seat was up and there were splashes on the rim as if a gentleman had used it. I thought maybe my husband had gone - but didn't know when. I carefully used a clorox wipe on the seat and handle and when I checked, he had not gone. I thought it unusual as he never leaves the restroom that way. Since we had already settled in and everything else was fine, we did not report it and we stayed. Other than this unusual incident, our stay was fine although we were disappointed to learn that the pool and hot tub were down (for the past month) as they waited for a mechanical part - not down due to COVID. We were also disappointed to learn that the breakfast was a to go bag. We requested and received a 10% discount off of our bill for the amenities that were not available as we had chosen this hotel for those amenities. We would recommend this hotel and next time, I definitely will have housekeeping re-clean the bathroom or change rooms.

  

• tomc701

  19 octubre 2020
  Very good Hampton

  Newer Hampton and we were pleased with the size of our room. Large bathroom which was very nice. Front desk staff was very friendly. Breakfast limited because of Covid, but ok. Good location. Next door to an Einstein Bagel.

  

• o3rth3l4nd

  07 noviembre 2020
  Pleasant stay, despite some lax mask enforcement

  Stayed here for a week during a recent work trip. I was happy to see face coverings were required, although I quickly noticed this rule wasn't really being enforced. This seems to be a part of the country where this is still a contentious issue, and I wished the hotel was doing more to ensure all guests' safety. On one occasion some people were hanging out unmasked in the hallway outside my room, and I notified the front desk, who handled things extremely well. In general the management and staff was very helpful and took my concerns seriously when I brought them up. Still, I wish I didn't have to bring these things up. Overall a nice stay though. On another note, I was very happy to see the hotel offered maps of the local bike routes and bike trails which crisscross the entire town. The hotel is located very close to the Trolley Trail which goes straight over to Clear Lake. For those considering bringing a bike along, I do recommend!

  

• Aerowing

  19 noviembre 2020
  Recommended Hotel

  I stayed here one night while traveling through Iowa. The hotel looks nice, its situated between several restaurants that are within walking distance. I inquired about a room at the front desk and they were able to match an online travel site that I looked at before coming in. Great customer service. The room was warm and inviting with a very comfortable bed, microwave and fridge and all the standard amenities youd expect in a nice hotel. The bathroom was nice and clean and the water pressure in the shower was great. As for breakfast they had a to go bag since Ive visited during the crazy COVID-19 virus times. I enjoyed my time here and would recommend this place to others looking for a great night stay.

  

• lordbyron59

  03 febrero 2021
  It was immaculate

  I felt like they took seriously their efforts to keep guests as safe as possible from Covid. The rooms have a seal across the doorframe you have to break in order to enter the room, and it testifies that it has been thoroughly cleaned. Once in the room, the TV remote was wrapped in a cardboard tube, again attesting to having been disinfected. There was a courtesy package of Clorox wipes in front of the TV. There was a sign indicating that the housekeeper would not enter the room unless asked to, and I did not. I kept the room myself for the three nights I stayed. Leaving aside the Covid issue, everything else was as it should be in a Hampton Inn. I was glad I stayed, and would again.