Hampton Inn & Suites Los Angeles Burbank Airport

Comentarios destacados

• AlexLA12

  02 agosto 2020
  Not your usual Hampton Inn

  I've stayed a lot of Hampton Inns over the years across the country, and this is one of the best in recent memory. If I didn't know better, I'd think it was one of Hilton's "more upscale" brands. Friendly staff and convenient shuttle service to the airport. Nice to have the outdoor pool and hot tub on site. I had to leave too early for breakfast but it seemed they had a nice setup. For LA, the room and property felt spacious overall. If you are on vacation, this may not be the best location for seeing tourist sites, but is great if you are in transit or need a pretty convenient pit stop in the LA area.

  

• jabbott2k

  22 septiembre 2020
  Excellent Customer Service

  I stay for 3 nights and the service was awesome. The room was clean and great to rest without noises from other rooms or from the hallway. I even slept during an earthquake without noticing it (well it was only a 4.5) I totally recommend it.

  

• 290micg

  08 octubre 2020
  Rude kitchen staff

  My experience with the man behind the kitchen was crazy. This happened October 2020 and in the dining area There was no menu available so waited in line and when it was my turn to order I asked for some cereal and I specifically said not to put milk but when I asked for a separate milk he tried to educate me about my order and I told him just give my order and he went crazy and told me multiple times to GET OUT OF HIS FACE like he owns the hotel and I walked away humiliated. I reported it to the front desk Mary but she doesnt care either, she pretend she wants to help me but she didnt even get my personal info. Very rude. For several days I tried to call to talk to a manager but every time she answered the phone she said the manager is not in. Wow. How bazaar is that. Also parking fee is too expensive and it was very small, so good luck if you find a spot otherwise you wait till someone leaves also the establishment is way too far. Check other reviews about the staffs behavior. Think twice before you book here. There are better hotels and great service around and they are close to shops and dining. Good luck.

  

• Ernst_Piercy

  15 octubre 2020
  Good/Clean

  Convenient to the Burbank airport, this Hampton Inn is actually pretty nice. Had what appeared to be a recently renovated room. I withheld one star due to how loud it was inside the room, due to the nearby road. Overall, glad I stayed here.

  

• Gerardo C

  21 diciembre 2020
  CANCELLATION IS STEALING FROM YOUR POCKET

  Once you booked that's it. I booked a room today but because of covid19 regulations they wont let us go early so I cant use my reservation, I called to cancel and guess what. I cannot. because of some smart thief-style like policy. It took me 15 minutes from booking to cancellation. the fee to cancel is twice what I pay, so I lose my money and if I use the fee, I will lose twice. Thank you for your service Hilton