Hampton Inn & Suites Knoxville Papermill Drive

Comentarios destacados

• Morog

  23 septiembre 2020
  Very clean, friendly staff

  We chose Hamptons for our trip based on the CleanStay program and using the honors app to check in/out and open the door. This hotel is very clean, well maintained and modern. The breakfast had a good variety and socially distant seating The staff was friendly and helpful. I did observe many guests who did not follow the mandatory face covering requirements

  

• A2coolcity

  22 octubre 2020
  Going the 2nd Mile

  Our COVID Vacation- with the goal of getting out of town while staying COVID FREE -was easily accommodated by this Hampton Inn at Peppermill in Knoxville. We were treated in a respectful and safe manner by a friendly staff member. Masks are required and the room is sealed by the Hilton Purity Pledge. Our room was very clean and comfortable. The staff went the extra mile to insure our stay with them exceeded our expectations (a completely hassle free exchange). This hotel is conveniently located near I-40 & I-75. Our only concerns on this stay: -Noise in room above - in future stays I would recommend choosing a room from highest floor. We were staying on 1st floor -Due to COVID restrictions- no hot breakfast. We stayed in another Hampton Inn last week / They had hot breakfast!! They had masked & gloved staff serve the buffet offerings to us while we stood 6-8 away. Id recommend this hotel consider a similar setup. -Someone had piled trash outside near entrance. I said something to front desk staff upon our arrival. An hour later we went out to get something out of car and the trash was still there. Ive attached pic of this. But as an act of mercy - I picked it up and threw it away. After all - we are all in this Pandemic together. Overall - we felt SAFE; we had a good nights rest (other than the noise overhead); and quickly could get off and back on the interstate with little conflict. Best part - An amazing staff that went the 2nd Mile to make us feel safe, secure and valued!!!

  

• msathr

  12 noviembre 2020
  Wonderful Place

  This is an upscale property. The lobby and rooms were immaculate. Fresh and so clean. Staff professional and helpful. Impressed with their cleaning practices. There is a sticker on the door to ensure it remains closed and sanitized prior to your arrival. When you open the door you break the seal. Will definitely stay here again. They accept pets. A bonus.

  

• Charlies1600

  24 noviembre 2020
  Best Hotel in Knoxville

  After driving in the rain from Charlotte and having very bad experiences at two other hotels we made last minute points reservation at this property at nearly 2am. Upon arriving at this hotel, exhausted and frayed, we were greeted by Carlotta who could possibly be an angel. Her kindness and caring was amazing and she completely turned around what had been a long and terrible day. She shared with us some of her personal story and despite her own struggles she still cares about guests and it is people like her who make hotels great. The hotel itself was well maintained and exceptionally clean. We recommend this hotel to anyone who is looking for the best place in Knoxville. These folks know good Southern hospitality! May God bless them!

  

• BillI838

  08 marzo 2021
  What a wonderful stay!

  We cannot say enough good things about this Hampton location. The hosts were warm and welcoming, the suite was spotless and beautifully-appointed. We appreciated the care which they took with safety protocols during Covid. This was especially evident in the immaculate breakfast area. Since we were traveling with a small dog and cat, we were truly grateful to be able to bring them along. It was a lovely experience and we certainly plan on visiting this location again when we are traveling through Knoxville.