Hampton Inn & Suites Cleveland/Independence

Comentarios destacados

• mbarbiaux

  07 agosto 2013
  Buen Hotel para negocios

  Este hotel esta bien ubicado cerca de las principales parques de oficinas. Buena velocidad de Internet Desayuno adecuado para un viaje de negocios. Cuartos con todo lo necesario y suficientemente amplios.

  

• Explore05084210521

  21 noviembre 2018
  MAL SERVICIO

  Después de un año solicitando que me envíen día tras día la factura y pidiendo lo de muy buenas maneras todavía no me la han enviado, La persona que estabas ahí en recepción se llama Lory, Y fue una maleducada y tuvo un trato para nada familiar si lo que quieres es que vuelva alguien a hospedarse en el Hotel

  

• JenniferK56

  15 febrero 2021
  Hockey weekend

  We checked in for a hockey tournament weekend so we had no choice in which hotel to stay at. I was happy that the Hampton Inn honored our initial room request. Upon walking into the hotel room we found that the thermostat was set at 89 degrees . We had to open windows to cool it off. Following use of the shower we found a flooded area next the bed and across the entry way to the the bedroom. It was late and everyone was tired so we waited to contact reception til the next morning. We were relocated to a new room after some resistance to do so from the front desk worker, who just wanted to send maintenance to look at it. Upon entering the new room we were assigned the thermostat was again set to 89 degrees and we found beer bottle caps and food wrappers on the floor. Dead flies were also on the windowsill. Gross. Parking is limited around the hotel, so had to park in an overflow lot when we returned to the hotel following a late game. Was it a great experience here? No. Was it passable? I guess. I expected better from this chain.

  

• katiebene123

  18 febrero 2021
  Valentines Day

  Everyone come here its real nice!!!! I will be going here for now on!!! And we love getting suites and this is best one!!!! Lots of room in there!!!! Good on the cute side for the ladies! You guys out there getting your lady right!! Here really nice!!!!!! I love it here

  

• 195kathyg

  05 marzo 2021
  Excellent Value

  Our stay at the Hampton was very nice and I would definitely stay again. Staff was very nice with great customer service. Room was updated, spacious and clean. We were right by the elevator yet it was quiet. We received an offer to stay an additional night at a discounted rate which we accepted since the room was so cozy and inviting. Drawbacks..Sheets were clean but stained. The hotel requires $100 deposit for incidentals which I thought was odd as usually they just use the card on file, I had booked 2 rooms so that was $200 and it took a week for the hold to be lifted off of my card.