Hampton Inn & Suites Ashland

Comentarios destacados

• Karl M

  09 marzo 2020
  A Wonderful Hampton!

  Cheryl and Edie are fabulous at the front desk, affable and professional! They make every effort to see that you have an excellent stay! In addition, this property is beautiful and extremely well-maintained. The breakfast buffet area and lobby/lounge are decorated and maintained in a superior manner. This area of Ohio is particularly lovely, and Columbus is only an hour drive south. Likewise, Akron and Cleveland are within driving range. You could easily drive to the Cleveland Museum of Art or the Rock and Roll Hall of Fame.

  

• ericrhayes

  13 marzo 2020
  Amazing

  Very excellent hotel in every way, was the cleanest hotel we ever stayed in, staff was excellent and helpful, The bed was the most comfortable ever, We even checked tags to see what kind it was so we will know what to look for when we buy a new one

  

• AmandaC181

  04 agosto 2020
  Unmasked staff, uncomfortable bed, wonky HVAC

  This was the second time weve stayed. We have family who are local and this has become our go-to while in town. The time before was pre-COVID and was pretty good, although the bed is really firm and the thermostat sensor can keep the room too hot/cold if it doesnt detect you for a while. While we tried to override this feature, we still had some issues regulating the temperature while in town during some 90+ degree days. Given the above, I would rate the hotel 4 stars. This last time we stayed, the only staff member who consistently had their mask on inside the building was the front desk person. Mind you, you cant open the windows for fresh air once youre inside. Also, we stayed late one morning and I dont think the cleaning and maintenance staff realized we were still in our room. They took over the hallway outside, cleaning and fixing something there and in the adjacent room. Neither had a mask on. When we opened the door to leave, the maintenance person just looked at us and offered to move his stuff out of the way. This really concerned me as someone from maintenance, presumable the same person, had to come to our room the day prior to fix something while we were out. Thankfully I brought my own Lysol and disinfected upon our return. Hence, the 2 stars. Maybe after Im vaccinated and/or they change staff, Ill be back. Until then, Ill pick go somewhere else.

  

• E429HXandreal

  13 agosto 2020
  Not worth it

  We stayed for the first time and it will be the last even though we generally like this chain. The staff was inattentive and the maintenance man had his mask down while in the lobby. Breakfast is a joke,we had to go buy breakfast. We understand covid precautions but the staff could have served hot food. Cold prepared sausage sandwiches, yogurt and nutrigrain bars were what was offered. Pool,gym, spa, all closed. A discounted price? NO.

  

• mjenkins2016

  19 diciembre 2020
  Stop for the night

  This is our second stay here. It is a one night stop while we are traveling. This is by far one of the nicest, cleanest, and friendliest hotels/areas we stay at! Keep up the good work! Very festive for the upcoming holiday!