Hampton Inn South Haven

Comentarios destacados

• Eduardo B

  31 mayo 2016
  Experiencia inolvidable

  Excelente experiencia, realmente muy satisfechos. Sin duda regresaremos en nuestras próximas vacaciones ya que encontramos paz, limpieza y el personal tanto de recepción como de limpieza son muy profesionales.

  

• 431krishnas

  23 julio 2020
  Terrible cleaning during COVID- please stay away

  Wish I can give this hotel a zero! We came to South Haven to celebrate our daughters birthday. We checked in around 11 pm and found a broken finger nail and hair on bed. We had just sanitized the entire room! When we called the front desk, they were so unapologetic and never even said a sorry. The staff were so casual and expected us to clean the bed and sleep. During these COVID times, we except the hotels to do their best to keep their guests safe. We decided to vacate the room and hotel staff cared less. Have been a Hilton Honors member for years and I am really sorry to say! Never again. If they cannot keep rooms clean in this environment, I can only imagine their house keeping skills during normal times. Stay away! Find a better place and your family safe from this dump. The worst is the uncaring n unapologetic staff!

  

• Karl K

  24 julio 2020
  Check in Issues, double-charged

  I think the person at the desk was new, because we had all sorts of problems upon check in. Me and my uncle checked in at the same time, and we both have the same last name. She didn't bother confirming who she was checking in, and checked in my uncle under my reservation. When I tried to check in, she realized she checked in the wrong person. So she called my uncle down, and had them check out so she could then check me in. She then messed up the keys and we only had 1 working key. She gave us the correct key, and sent us on our way. Luckily it was family, otherwise I'd be incredibly disgusted at the fact they had us go into a room someone else was in. After checking in, I discovered I was double-charged for the room. I had a charge for my room, and a charge for my uncle's room. It's been a week, and the charge hasn't gone away so I had to dispute the charge via my bank. The fact I had to do this is unacceptable, and because of it I will never stay at this particular hotel again. Besides the check in, the stay wasn't terrible. But because of the check-in issues, I can't recommend this hotel.

  

• davidlG2883DK

  25 agosto 2020
  Below average for Hampton expectations

  I was disappointed in this hotel - especially for the price. Shower didn't drain well and it was clear the bathroom had not had a thorough cleaning. Bed was fine but still found this to be below Hampton standards. I would not stay here again.

  

• Trvl_189525415454

  16 noviembre 2020
  Dirty, waste of money

  The bathroom floor was filthy. The outlet in the bathroom was not grounded and only one of the outlet's worked. The plumbing for the shower was loose. Complimentary breakfast was disgusting and tasteless.