Hampton Inn Raleigh/Cary

Comentarios destacados

• Manuel Alejandr... L

  19 noviembre 2014
  Muy bueno

  Excelente servicio, las personas a cargo en la recepción y los empleados en general son muy atentos. Las habitaciones son agradables y cuentan con todas las características que un viajero necesita. Solo el desayuno queda corto comparado con la experiencia en general de la estadía.

  

• bgamble04

  17 febrero 2020
  Cleanliness, important ?

  This hotel appears to have been a different chain years ago. Has not been remodeled, rooms are tiny and cleanliness could use some serious work. Elevators we operational but shake while in use. We opted to use the stairs most the stay.

  

• Mjayy83

  20 febrero 2020
  Not Happy

  The cooling system did not work I had to change rooms. The room they moved me to, the bathroom was not cleaned properly. Strands of hair was everywhere! Refused to shower, I just checked out early and took a shower at home. Very disappointed with Hilton. I love the Hilton brand but this was not a good representation.

  

• GrandTour649202

  24 junio 2020
  Cant blame everything on COVID-19

  The hotel is in a decent area and the room was ok, nothing special. I traveled from NJ expecting to spend a few days relaxing and visiting friends. I get there and the staff seem tired, the first thing she told me was they would not be cleaning my room during my visit, you will need to put your trash and towels outside the door daily. I was told breakfast would only be eggs and one meat. What a strange welcome. While I was checking in a lady came up asked for tissue and had to wait ten minutes for someone to bring it. Another person asked about the pool, this is when I found out the state had not cleared their pool yet due to virus. I asked when was I gonna be informed of this, she said its on the website. No its not. Everyday we put our towels out as instructed, not once did we get towels back. Each time we had to go to the desk. The same for toilet paper, when it ran out. I had to go to the desk. I was there 4 days..very disappointed. Not once did the staff apologize for my inconvenience, instead they were defensive. You cant blame everything on COVID-19.

  

• ILM888

  24 noviembre 2020
  Business

  Use Extreme caution Staying at this hotel! none of the staff were wearing masks Until after my complaint. The rooms were dated dirty and musty moldy smell the vents and the heating and cooling area Visible had black and green mold.