Hampton Inn Livonia Detroit

Comentarios destacados

• 806nadm

  15 agosto 2018
  Excelente

  Muy bueno en todo limpieza, comidas y la piscina todo ok lo recomiendo. En el cuarto tienes lo necesarios si deseas traer algo para comer tiene horno de microondas, refrigerador lugar para guardar fruta cafetera muy bueno todo.

  

• hzma

  03 marzo 2020
  Very nice rooms! Average swimming pool maintenance. Great staff!

  Hampton Inn Livonia is located very near Burton Manor (driving, not walking), which is a popular place for conferences, dinners, and weddings of course. The room was perfect. It was spacious, comfortable, modern. The bathroom was modern and comfortable, though with little kids I would have preferred a bathroom door with a lock rather than a sliding door, still it was very clean and nice. I loved the mattress toppers, so comfy and fluffy. The breakfast was the usual Hampton Inn, although I wish they offered non-pork options for the sausage/patties by request like other hotels, but the scrambled eggs were fine and boiled eggs too as sources of protein. I felt the staffer was working so hard to keep up with the number of breakfast guests and I really appreciate her hard work. I liked the variety of mini pastries which were delicious. Coffee was available all day, which was great. The swimming pool was actually smaller than what I thought it would be from the picture, and the sauna/spa had a sign that it was out of service with obvious dirt and debris. I wish someone had cleaned it. They were obviously unable to keep up with the towels, due to the large number of people using the swimming pool, and the pool got dirty quickly. The phone did not work there. I recommend swimming early before anyone else gets there, and using your own towels, and keep your cell phone nearby. The staff at Hampton Inn were terrific, incredibly helpful, friendly, and made us feel welcome. At one point the police came to investigate an apparent prank call, and the front desk staffer was very well composed and I felt that she handled the situation very well, helping us to feel reassured and directing us to our rooms. I thank them and have all the respect for what must have been an eventful weekend, and rowdy guests. We had a comfortable stay.

  

• MsKiesha

  17 septiembre 2020
  Really great stay

  I really enjoyed my stay here! The location was very convenient, the beds are comfy, the amenities are fantastic, parking was plentiful, and I absolutely LOVE mobile checkin and checkout as well as the digital key! In the current climate of covid, these features were perfect!! My only complaint is, I was allowed a later checkout but the staff knocked on the door twice to ask me about checkout while I was trying to rest. Once about 10:30 am and again at 12 pm. The last young lady apologized and said she was not told I was checking out later than 12 PM. This needs to be fixed!

  

• MsKiesha

  05 enero 2021
  Another great stay

  This has become one of my favorite hotels due to the location, pricing and comfort. I love the microwave and fridge, I love the digital key, and I love the no contact housekeeping unless requested. The covid signage was reassuring, but the Lysol was overbearing in some areas. I am happy they are cleaning, but if I was someone that had allergies I would have been miserable. Overall, I love staying here and will continue whenever possible.

  

• AnkeR18

  21 enero 2021
  Staff crashed into my car/stuck with deductible and no apology

  Back in summer 2020 I stayed at this hotel. I have multiple times over the course of almost 2 years. Nice clean, modern rooms. This was my last stay ever at this location. While checking out, I was waiting on the manager who was paying one of his staff at the reception desk. I finally checked out, went to my car, backed out of my parking position, was in drive already to leave the parking lot and then it happened. The lady who just got paid crashed into my car and totaled one side of it. She didn't have insurance, the police was called and while on the phone with the officer the woman leaves the crime scene. I was stuck with my deductible and neither the manager nor Hilton apologized, helped me cover portions, offered room compensation or extra points. The worst customer service I have ever experienced. Don't go to this location if you want to meet responsible management and staff.