Hampton Inn Frederick

Comentarios destacados

• manuelsP2802MM

  27 mayo 2016
  Muy buena experiencia

  Por muchos años he llegado a los Hampton Inn siempre con buena satisfacción, en esta primavera visitamos 20 hoteles en veinte ciudades importantes en Estados Unidos y estamos sorprendidos el mejoramiento de los hoteles Hampton Inn tanto en el servicio como la decoración, los colchones, la lencería, el trato por parte de los empleados. Fue un agradable descubrimiento. Lamentablemente no pudimos alojarnos solo en Hampton Inn pero la diferencia incluso de hoteles de mayor rango fue notoria. Muy bueno para la industria y para los consumidores. Muy Bueno. MC Padron & M Sanchez-Marin

  

• 258FranciscoS

  17 julio 2017
  Que les paso?

  en general mal servicio, el trato es excesivamente indiferente cuando no malo, están capacitados pero creo que nadie califica la calidad del servicio. Housekeeping malo, en general no es una experiencia agradable, es molesta sin llegar a ser insufrible

  

• Nav1go

  27 febrero 2021
  Horrible customer service

  Called at 2 pm to see if room was ready; told no and that because I had selected a room it would be guaranteed for 3. So we drove around for almost an hour and parked in hotel lot waiting for digital key. 3 came and went with no key or email so I went to the front desk. They were willing to assign me a new room but would not take the Hilton honors app info for ID so I had to walk back outside to get it and return. Assigned me another room but basically admitted that guarantee meant nothing. Didnt even offer me the waters that I normally get as an honors member. Though the words were apologetic the attitude was anything but. I usually score this type of hotel at least a 4 but t huh is place is terrible. The room assigned as standard Hanpton Inn but the bath minuscule. Pick someplace other than here.

  

• NickSavage2000

  01 marzo 2021
  The price was good.

  Unfortunately, the amenities were lacking. The breakfast was limited. Two hard boiled eggs, an untoasted bagel, yogurt and a fruit cup One of the computers in the lobby did not work. The television and the treadmills did not have power on Thursday evening. Staff is clearly multi tasking. The front desk sent someone from housekeeping to address the power outage in the exercise room. I suggested it was s tripped breaker. She told me she did not know where the panel box was.

  

• SSJSteveBuu

  11 marzo 2021
  Worst hotel and service ever.

  I paid for two nights for this hotel cause i knew I wouldn't beable to check in early. But when i got to the hotel in the AM some lady told me they had canceld my room even tho i PAID for it. Then when I tried to get a refund since they wouldnt give me the room. They said it was against some policy that they couldnt refund. The lady at the front desk tried to tell me the hotel was completely full so what they did was charge me for the room and then gave it to someone else and charged them too. The worst exprience in a hotel ever!!