Hampton Inn Chicago Carol Stream

Comentarios destacados

• fransiscoc100

  20 septiembre 2016
  Muy bien todo al 100% good

  Muy bonito el hotel muy comodo muy Limpio y alto el hotel Bonita vista al su alteredor para descansar muy bien y todo perfect al 100%y muy Linda la alberca el lobby el estasiono mimetic muy trankilo muy descando ese hotel me encanto mucho muy bonito el hotel buen servicio al 100%

  

• juantri2019

  10 diciembre 2019
  Si no puedes dormir en un hotel....

  Un aparato viejo de AA y calefacción que no para de hacer un ruido insoportable aun apagado. Si no puedes descansar es imposible valorarlo bien. Además el desayuno muy justito, todo envasado, nada natural.

  

• denisaaa2020

  13 marzo 2020
  Dont stay here!

  Because of my poor rating this might not get included with the other reviews. I was very dissatisfied with the room air handler was above average in decibels, bathroom sticky and drywall screws hanging out of electric outlet box, and torn carpeting in two places. The room was more than lived in.

  

• musicman7778

  28 julio 2020
  After 10 years it is Going downhill fast...no longer

  My family routinely comes here 6 or more times a year and rents 2-4 rooms at a time. Weve been coming here for the past 10 years as our parents live nearby. Weve seen a sharp decline over the past years as you never know when the pool will be closed (last year was closed for months), or if the weight room equipment will be working, if your room temperature will be stable or if youll have coffee in the room or extra TP besides the half roll on the spool. But The front desk staff is wonderful, friendly and ever so helpful. Our last visit in early July we rented 3 rooms. Because of the issues we had (half a roll of TP, a dirty washcloth on the bathroom floor when we came in, only 1 coffee pack in the room, a dead phone line, room heating and cooling going from hit to cold, queen sheets on a King bed so bedspread comes off in the night, bedside alarm going off at 6 am in two of our three rooms, an old yogurt container being stuck to the inside of the refrigerator) Because we are Hilton Gold members, I asked for one of the three rooms to be free as that is Hampton policy. The woman at the desk said she did not have the authority to do so and only the manager did. She took my phone number down and said he would call me in the next day or two. No call ever came. We have moved this hotel for years. But after a couple years of decline, and no call from the manager, we are done here. The breakfast used to be superb year after year, and now you get a bag with a bar, apple, water and frozen muffin for a grand total of 3 grams of protein to start your day. Hampton needs to declassify this property as a Best Western as it simply no longer has the standards of a Hampton or Hilton property. Stay at your own risk.

  

• W0rldTrav3l_22

  16 agosto 2020
  Bad Room Service, Room Cleanliness, etc

  My family stayed here for 2 nights and the room expectation was worst. They gave us room 302 after checking in and there is towel on the floor, broken door, and bed sheets not organized. Someone left there and they did not even fixed the bed. When we transferred to a new floor at 4th floor, the room is big but the bathroom there is a used towel behind it. And the siding of the room is also broken. We feel like the carpet is dirty also thinking that we are in an abandoned hotel. Theres also no heater for that hotel, and the second night we had a broken elevator. Phone hotel does not even have a ringtone. Worst hotel ever not recommending it to anyone... Staff at night is not sure what he is doing compared to the person in the morning shift.