Hampton Inn Aiken

Comentarios destacados

• USATraveler911

  08 mayo 2020
  Last Hampton Stay

  This will be the last Hampton I ever stay in again! To give it one star is overly kind. The owner is so aggressive with policies, overcharging my credit card when I checked in, I had to put a fraud alert before I left. Refusing to give me room cleaning, claiming Covid. But, no problem entering my room when I wasnt there.Hotel manager came in my room to place rude letters but would refuse to empty the trash or put the towels were they belong or give me any replacements hair shampoo or lotion.The property is old and worn out. The coffee in the room is horrible, not even drinkable, it is so cheap. They refused to fix coffee, or promised guaranteed any breakfast and then a to gobag had stale dry old muffin type cheap pastry. This place is a joke for $100 a night. Horrible. The poor employees do their best but the owners aggressive cheapskate policies make this property pathetic, I will never ever come back.

  

• Kimkuo70

  22 mayo 2020
  Very poor service

  Terrible service. Even after the governor opened the state the hotel has no cleaning service, pool and fitness center are closed, no breakfast. Its on a busy road. Not sure why the rooms are discounted since theres no services.

  

• mommya669

  23 junio 2020
  Great stay

  Absolutely worth the couple extra dollars. Marcia M., Guest care representative, took very good care of me and my boys. So very helpful. Room was very clean. Beds very comfy. The soap is Neutrogena! My favs.

  

• Kevin M

  09 noviembre 2020
  Who let the dogs in?

  Hampton Inns now open for up to 3 dogs in a room !!! We had to move our room due to dirty room with dog food all over the floor. This is unacceptable! We stayed at Hampton in Savannah GA the day before same issue ... dogs barking on the floor...had to be moved...major hassle. Wont be staying at Hampton due to them Going to the DOGS !!! See picture of dog food attached.

  

• rgentes

  14 febrero 2021
  Wont be back!

  We travel frequently for events, so I can put up a little hotel grunge for a good rate - but this place is pushing it. Black mold / mildew on the ceiling over the bathtub. I get that its a damp spot but come on - some spray cleaner would clear that up easily. They just dont do it. No water in the rooms for honors members and the last time we stayed here they accused us of having dogs in the room (which we did not). I spoke to 3 different staff members about it and they still tried to charge me a pet service fee. I was able to get it refunded, but found it ridiculous that this even happened. Apparently another guest said they saw us with dogs and when we got back to our room, there were papers shoved under our door about their pet policy. I immediately called the front desk, invited them to come and check our room (which they declined) and explained that we did not have dogs. When I checked out the next morning, I walked down to the front desk and explained again - we dont have pets - the desk clerk apologized for the trouble and then handed me a receipt for our stay which included a $50 pet service fee. I pointed it out - he apologized again and then I waited there for 10 minutes while he tried to figure out how to refund it. Frustrating experience - wasted unnecessary time dealing with something I never should have had to. Saving a few dollars isnt worth it - much cleaner, friendlier options less than a mile from here.