Hallmark Hotel Manchester

Comentarios destacados

• pekesmallorca

  07 junio 2014
  Nunca mas

  Servicio de recepción un desastre. Intenté contactar con ellos por email y teléfono para solicitar servicio de taxi pero fue imposible y encima al llegar me dicen que estaba equivocado que no habia enviado ningún email. Teniendo en cuenta el precio y la categoría del hotel, la habitación tenía telarañas y era bastante anticuada.

  

• Eudald0

  07 julio 2014
  Sucio muy sucio.

  La gente en recepción bastante antipática pero lo pero fue cuando en la habitación intento ir al baño el water estaba todo sucio baje a recepción y me queje me cambiaron de habitación pero estaba tan mal como el primero ademas la cama llena de pelos un asco que no silo ser mu quisquilloso por encontrar un pelo pero eran un montón.

  

• JohnM13348

  16 marzo 2020
  Airport stop over

  This was a really great hotel, the staff were all attentive, from the receptionist to the waiting staff the dinner and breakfast were excellent, and the bed was comfy. We will be back whenever we fly from Manchester.

  

• GoiaA7

  22 marzo 2020
  Outstanding dinner/breakfast service

  Me and my fiancé stayed with you for 1 night as we had an early flight on 07.03.20. We loved every second of it but in the morning for some reason Ive had it in mind that breakfast starts 6:30, was a Saturday morning bear in mind. So we arrive to the restaurant about 10 to 7am to find no breakfast as breakfast starts 8 am. We were really lucky that lovely Mel (Melanie) walked the extra mile and fed us, Mel and the chef that morning went so far to make us bacon butty, we were so nicely surprised that they made an effort when the breakfast wasnt due for another hour. Definitely coming back!

  

• MJM666

  13 julio 2020
  Avoid - Should be demolished

  Stayed at the Hallmark for one night while attending a work Christmas party. Room was dated and tired, in need of full refurbishment, especially the bathroom. Room had not been vacuumed well, furniture all scuffed and tatty. I was charged twice for my room, once when booking and then again at checkout. Receptionist was rude, and adamant I had not pre paid. I paid up again as I had no proof with me. On returning home found I had paid twice. It took numerous phone calls and emails to finally get a refund. While at the party in one of the function rooms my jacket was removed from their cloak room, I still had the ticket for it. Hotel refuse to accept liability, and will not entertain discussion unless via a solicitor (I intend to take to small claims). Gym and swimming pool area, also tired and need of refurbishment. Far too much chorine in the jacuzzi, made eyes stream. If hotel is reassessed, I doubt it will retain it's four stars. I wouldn't give it one!