Hakuba Sun Valley Hotel

Comentarios destacados

• hairula2014

  11 enero 2015
  Great service

  This hotel is fantastically located - about less than 10m from one of the chair lift of the Iimori ski resort. The room is basic but very comfortable. Can do with an electric kettle in the room and tissues. A room based internet service would also not go amiss, though you might want a break from this! The service was excellent and can NOT be faulted. Yori-san the manager has been extremely helpful - with suggestions for restaurants and also other helpful hints and assistance. His english is excellent. He is always pleasant and willing to help. The room service and cleaning was fantastic.

  

• alemartin28

  12 enero 2015
  Great hotel in a great location!

  We stayed 3 nights in this hotel and we really had a pleasant time there, the courtesy of the staff was one of the greatest thing of this hotel. Mr. Yuri and his staff has been so helpful, they picked us at the station and they helped us in all our requests. The room was clean and nice and well furnished. Wi-fi is only at the reception but very fast. Finally, excellent location : just few steps to the ski lift and to the bus stop!

  

• benb954

  12 enero 2015
  One step up from a backpackers

  Overall this place is pretty disappointing. The rooms and hotel are nothing like the photos. The manager at the counter is really good and speaks a bit of English. Same with the guys at the ski hire shop located in the building. The beds were ok besides mine having a spring sticking through the side of it. Good pillows but the quilt cover only half covers the quilt and was pretty old looking. As you walk into the building there is a ski hire shop as you get through the door. As a result from the moment you walk through the door, through the foyer until you get into the lift, all you can smell is the strong and disgusting odour of sweaty and wet boots & ski equipment. The walls / hallways aren't very sound friendly and was woken up at least once a day by people talking / yelling in the hallways late at night / early in the morning. Restaurant is terrible. ¥1000 for breakfast which was so bad we couldn't actually eat it. Only options were cold eggs, some form of sautéed vegetable and a lot of fish. The mini "onsen" or spa is gross. It stinks of mould as soon as you walk through the door and as far as I can tell is just a big bath full of normal water and not one that would be classified as an onsen. The washers and dryers are in a bad state, 2 washing machines, 1 was broken, 2 dryers, 1 was broken. Then half of the other vending machines were broken too. The "gift shop" was barely stocked with anything besides a few boxes of cookies. Its straight across from the chair lift which was handy but I'd rather walk a few hundred meters or catch a bus from somewhere rather than stay here again.

  

• Nik71

  28 diciembre 2015
  Modest Hotel with Halal meal

  There is nothing much to comment about the hotel itself. It rated as 3 star, but I doubt it is really 3 star, perhaps the most would be 2 and 1/2 star. It comprise of 2 separated building - one building is where the rooms are and another building is where the restaurant and some small souvenir and tourism info counter. The room is rather quite spacious. There are room with ordinary beds setting and there also japanese bedding style rooms(meaning that a mattress on the floor). The amenities available in the room was rather modest. Don't expect a full satellite TV channel, all local broadcast channels and all in japanese, but than again, one going to Hakuba, not to stay in the room but for it's surrounding and enjoying the snow and ski. Despite those short coming, a stay in Sunvalley was a memorable one. Mainly because of their staffs, especially the chef and the manager. We were personally been entertained by them and they went extra mile to help us to find our way to enjoy staying in Hakuba. Really appreciated their courtesy and hospitality. For muslim, finding a place which offer a halal meal in Japan, furthermore in a district like Hakuba, is not an easy task, but Sunvalley is really a place to stay for muslim, it offer a halal meal (with prearrangement). We stay there for 2 nites and were able to experience halal japanese meal - ramen etc and it is really recommendable. Location is also an extra point for the hotel. It is situated fronting the IImori Ski centre and Hakuba 47 is just 10-15 minute ride.

  

• Amy B

  02 enero 2016
  over sold and overpriced

  I can't even explain it all but there is nothing good about this place except the location. The price is more than I paid to stay at places a hundred times better on the same trip. The staff are only helpful if they want to be which is not what I have seen at any Japanese hotel or lodging my entire trip. The food is the worst I have had and I'm super easy to please. Raw egg in a muffin cup isn't breakfast. Storing luggage is something you should be familiar with as a hotel next to a ski field and same with dinner bookings. Really it was all a bit too hard for this place to do. So glad I had another place booked so I could see how awesome Hakuba lodging is for even cheaper than I stayed at this place. Excellent spot so I hope some one comes in and sorts this place out cause it could be real great.