Green Plaza Hakuba

Comentarios destacados

• Pres D

  17 marzo 2018
  Good points, and bad ones

  Firstly the things that could be improved- This hotel has a website which says that the hotel provides a free shuttle to and from Nagano station, and that the shuttle must be booked in advance, however there is no indication as how to book it. When we checked out of the hotel, it was raining and very windy. We took the free hotel shuttle to the local station at Minami-Otari. The bus did not pull into the large covered area at the front door of the hotel, and we had to walk with our luggage in the rain a distance of 50 metres to board the bus. On two of the five days of our stay, the room cleaning was undertaken by a team who were focussed on getting the job done, no matter whether it was convenient for the paying guest, or not. We asked them to come back in 10 minutes, but they would be deterred. On the other three days, two women did the cleaning in a more relaxed friendly manner. We used the luggage forwarding service (takkyubin). It opens at 7am. I went there with our luggage at 7.15am and the counter was unattended. The employee also has the job of cleaning out all the ski lockers and he was occupied doing this. I caught his attention and asked for assistance, but I was ignored. Later, an employee in a suit came past and I asked him for assistance- He then spoke to the man cleaning out the lockers and he than came over to help. This is not good customer service. We caught a cab to Happo One one night, to have dinner- The taxi fare was about 5700 yen each way, which added considerably to the cost of the meal. The hotel looks glamorous from the outside, but the accommodation rooms are very dated. The beds are much firmer than in western hotels. Even though it was a bed, it was the same firmness as sleeping on a futon, on the floor. There is free wifi, but it keeps dropping out and its very slow. We found that it worked well at 5am. GOOD points- Ski-in, ski out. Convenient ski lockers, but the locker room was quite cold and draughty. Convenient in-house ski rental shop with good quality gear. Great coffee in the coffee/ pizza/ pasta/ cake cafe on the ground floor. With amazing latte art! The food, and the cakes were also very good. Dinner buffet was 4300 yen for an adult. There is a very large range of things to try and a few dishes change each night, meaning that you can eat there every night and still find it interesting. Japanese and western dishes. Dessert and fruit were good. Water and green tea incuded, but not coffee. There is a good guest laundry. 300 yen per load of washing. Driers are also available but we hung the washed clothes in our room overnight and they dried well. The hot spring was great, and also very popular at times. At 6.45 am the onsen was crowded, At 7 am everyone has gone to breakfast, and I had the place to myself. Similarly at 6pm, its empty, but later in the evening its crowded again. Very nice outdoor pool with a view of the slopes. There is an Information Desk which is staffed with an English speaking employee, who varied from day to day. Although this person ccould speak English, he didnt know much, usually couldnt help much. I think his main purpose was to book tours etc. I would stay again, because of the ski-in ski-out convenience, and the great onsen.

  

• Sidsel V

  18 junio 2018
  Christmas dinner in Japan

  We had a perfect Christmas dinner in our holiday stay in Japan here. We could never finish at he buffet, that was full of excellent food. alas the stomach said enough before the eyes. Also nice and friendly personnell at this restaurant. The toilets were also nice and clean.

  

• Leewhitaker1

  02 enero 2020
  Not good for a day ski poor facilities and food

  Cortina is fine if you want to stay at Hotel Green Plaza and be part of the factory that it is. Visiting for a day ski is very disappointing. Restaurants arent open if you just want a drinks and snack; only if your are paying for a full lunch. Internet and information is poor, most staff dont speak any English. We have done a month in Japan over 2 seasons and this is the worst place we have stopped at for a day. If you do choose to queue for half an hour to Order lunch be prepared to be disappointed with all food being served buffet style

  

• SBESPN

  28 septiembre 2020
  Sadly, A Tourist Trap With Not So Great Powder

  This place might have been great 10-15 years ago, but the crowds who flock here from thousands of miles away wanting the Japanese powder experience will most likely be disappointed. The powder we got was tracked out in a fast 15-20 minutes, and it had snowed a lot (plus 20 inches) the night prior. It gets tracked out fast because it's a very small resort and for some reason they let busses from other resorts drive there before the resort actually opens in the morning, so you have to compete with a lot of people coming in from Happo for fresh turns. The resort is way too small for this. If I could do it all over again I'd hire a backcountry guide, or hike the backcountry exclusively. The resorts in the area are basically tourist traps that get tracked out fast. Even the off piste stuff.

  

• sierramcleod

  14 febrero 2021
  Snowboarding Heaven

  I stayed with my family in January of 2020. We stayed for only a night, and the Tudor style of the building blew me away! An absolutely gorgeous and clean hotel, with the most friendly staff who were always keen for a chat. Superb snow fields that you could basically sink into like a cloud, fluffiest snow. Im not super into snowboarding, but this resort was a lot of fun! Very convenient locker set up for all our snow gear.