Great Wolf Lodge - Grapevine

Comentarios destacados

• Companion24278774080

  13 marzo 2019
  Excelente

  Nos gusto mucho todas las actividades que tienen para los niños, excelente facilidades, todo el Hotel tiene el motivo de Great Wolf, la realidad los recomendamos al máximo, de seguro regresaremos para nuestras futuras vacaciones.

  

• janellaluis

  24 abril 2019
  Diversión en familia

  El hotel es muy bonito y divertido para los niños, lo mejor es que te olvidas si hace frío o calor, todo es techado y climatizado. La habitación es confortable solo le falta un poco más de limpieza. No tienes que salir del hotel ahí tienen servicio de restaurante.

  

• Aidetapia

  28 octubre 2019
  Excelente

  Es un excelente hotel familiar, súper limpio lleno de diversión para grandes y chicos, nosotros tenemos 6 o 7 años llendo a este lugar nos encanta llevar a nuestros hijos y nietos siempre estamos listos para regresar,

  

• ashleyerick

  10 diciembre 2019
  muy groseros y nada atentos

  para mi opinión es un lugar nada agradable las abitaciones están sucias y ay cucarachas no pude pasar la noche en el hotel por que abian moscos tanbien en el cuarto y no me quisieron dar un reembolso de mi dinero

  

• rendid

  14 marzo 2021
  Great customer service but proceed with caution!

  There were many things that were great at Great Wolf Lodge and there were things that are very poorly executed. We were very impressed with customer service. Everyone we spoke with were very friendly and helpful. Our room wasnt cooling and was fixed within 20-30 minutes of reporting the issue. However, upon our arrival, our room was not cleaned to top standards. There was hair still in the bathroom and a stain on our sheets. The website is completely misleading on the meal plan purchases. We purchased the Breakfast Lunch and Dinner package. We were told to plan on spending $10 a person for lunch and $20 a person for dinner to stay within the amount of money this package covered. You cannot order meals off any menu there for that price range. So we of course went over and owed money at the end. If you like to budget and know exactly what you can spend, beware! Prices are very expensive and its easy to rack up a big bill with snacks, meals, drinks, etc. We also purchased the Wolf Pass for our kiddos. It came in handy and overall saved us a little bit of money. However, if the adventure comes with a free item, just know that it is the bare basic of that item and they will sale you on an upgrade. Our family had a great time, we made tons of memories, and Im glad we went, unfortunately our experience wasnt exceptional and I dont see us going back.