Grand Zaman Garden Hotel

Comentarios destacados

• Hanna N

  22 agosto 2018
  Reception is chaos.

  Went there after a hospital visit with my son. We arrived late at night and we got a confirmation from the travel agency that they booked a room there. When we got there they didn't have the booking. I did show a booking reference (printscreen) but they didn't approved it. We had to sit outside the hotel for over 1.5 hour. My son was really tired. The only thing they did in the reception was laughing at me like I was a criminal. They solved it after that but I didnt get an excuse from them. The hotel over all is good. But be careful, the reception are nonsense...

  

• Myraubatyr

  28 agosto 2018
  a good famil stay

  I got to that hotel all of a sudden - and completely enjoyed it. Actually loved it. Good cuisine - tasty, different (though I only could see bachlava only once), the service is good and the staff is really helpful. the bech is just a few minutes away and the location of the hotel is perfect! near the beach and the city center, magnificent! We usually used to took a funicular ride to the fortress - exciting experience! the bad thing about the hotel - the Wi-Fi, 97% of time it avtually connects to it but gives you nothing, like NOTHING

  

• Ianscu

  03 mayo 2019
  Beautiful Hotel

  Lovely clean well maintained hotel, full inclusive, staff very polite and helpful. Excellent variety of food but the dishes did not vary, the alcohol served was local spirits with no option to purchase branded international spirits. Its a minor point but as a beach hotel the beach side actually overlooks a graveyard separating it from the beach. For some guests the view might be disquieting. But we were not disturbed and enjoyed our visit.

  

• CHERRYL_WA

  07 mayo 2019
  Close to shops, poor wifi

  It was nice that the hotel was in the main street of shops in alanya, everything on walking distance. Facilities were dissappointing, 2 times trouble with our shower, noisy and thin walls, very bad wifi (had to do some work but I couldnt). Food was ok, nothing special

  

• Senorita786

  25 agosto 2019
  AVOID ESPECIALLY IF UR BRITISH

  This should be a 2* hotel. I never write a review but I had to in order to warn ppl. I paid allot to get here. The room we paid for we wasnt given. We got shoved into a disgusting room. My child had to sleep on a sofa 1 in a pram. The shower was broken. The curtains falling apart. Stinks off damp and sewage. The staff do not speak English sign language was also difficult. We kicked off and got moved to the annex part. This was better the room we paid for was meant to be in the annex part garden view. We got a wall to look at each day. The food is the same hardly any choice. Chicken and fish. Thats all u got for all inclusive. Made us sick. We had to eat out. No other extras. The Russians were given priority. Nice rooms taken care off. Breakfast was pre made eggs and chips !!!! Pls pls pls if ur a Brit do not go here it will ruin ur holiday. There are many other hotels with walking distance that maybe much better. Dont expect anything extra from this place. The staff ignore u it ruined my stay. My kids were really upset. The slide is for adults. The water is deep. The kids pool is tiny only fits 5 kids at a push and freezing cold. The manager is on a scam. We asked why we didnt get the room we paid for he said he did it so makes it easy for us to stay in main part as we had kids. I read this elsewhere that thats what he says. They take ur money and stick you in a dump. The only positive was the location. Brits go elsewhere pls. Do not waste ur money on this hotel its disgusting