Grand Lembang

Comentarios destacados

• Rudy F

  18 agosto 2017
  Horrible

  First time staying in this hotel. Booked 2 rooms for 2 night. When entering this hotel at 7pm, hotel surroundings are very dark. Very limited lighting everywhere. Until we stopped the car in front of the lobby, we saw nobody. Really like in horror film. Entering the room: 1 tv couldn't operate, 1 tv had no antenna cable connection, only local channels, 1 wash basin was not working, all pillow case, bed linen, and towel those I guessed might be white, turned in to dark color. Breakfast menu: Fried Noodle, Fried Rice, White Bread, Sosis + Potato, Chicken Porridge, 2 kind of fruits. Conclusion: I decided to check out earlier even though I have paid for 2 nights for 2 rooms and move to other hotel to get better vacation experience.

  

• Cameron G

  08 octubre 2017
  Filthy, noisy, not worth it

  This place was just not good, for the price you pay you (600,000rp) expect much more than what was provided, in particular cleanliness: White towels were stained and greyish; Bedding!!! Oh my God, stains and hair on sheets and blanket and to top it off, blood stains on the mattress protector!!!!!! Floor is not swept and mopped on a regular basis, you get dirty feet walking around the room so I stopped leaving my thongs at the door. ! Furniture old and heavily stained! TV reception incredibly poor, no cable. 6:00 am, a large visiting group let loose with incredibly loud music, people yelling and carrying on, obviously no policy about other customer comfort. Pool: algae; Breakfast: less than standard I have paid less than this and received top quality, this place was an utter rip off. However, the bathroom was at an acceptable standard for the price

  

• FebbMaulana

  02 enero 2020
  Bad experience

  During my stay at the hotel. The hotel is very bad, as the hotel is a ghost. Fortunately a lot of staying in new year. Upon check in was given room number 228, first entered the room. The lights on the no on, the pillows and sheets are very bad yellow, the towels look dirty, plus again when opening the balcony is very unmatched, the floor is dirty, the ceiling is crushed, disappointed maybe as this is an old hotel so not well maintained. His service was bad.

  

• MissRanie

  12 enero 2020
  Grande Hotel Faded with Time

  Me and my husband booked the hotel last minute, using Last Minute Hotels menu at Traveloka, so we got a pretty decent rate. We only need hotel for half night just because we dont want to drive back home in Southern Bandung at night after spending time at the hot spring in Lembang. Hotel receptionist and staffs are nice, polite and attentive. Unfortunately the hotel itself doesnt meet our expectations of a 3 stars hotel (we expect basic cleanliness of a budget hotel). The moment we walked through the hall we knew that the hotel need to be refurbished. The doors to each rooms looks old with faded peeled paint. Doors are still using metal keys. The moment we got in to our room, we saw the broken dusty curtains, the big windows are dirty, the bed sheets has stains. I knew that I couldnt stayed here, my allergy will kicking in. So eventually we left the hotel without staying in it. We rather lost our money for not staying in, than couldnt sleep at night because the dusty dirty hotel. To the owner, please do something about your hotel. It has such a great potential, I can see that it was such a majestic hotel during its peak time, it has great location and the hotel is big, unfortunately the hotel quality is faded with time.

  

• Claudia C

  13 marzo 2018
  Faded Grandeur would be a better name for this place.

  We chose this hotel for its proximity to the Orchid Forest, as we were attending a music festival there. The location and staff friendliness were great, and the pool bistro food was decent and nicely portioned. The rooms themselves were fine size-wise, but furnishings were old and the linens were stained and grey with age. They also made the beds with a bottom sheet, then blanket, then top sheet (which I guess, acted as the bed spread). The blankets were against your skin. We saw them changing the sheets but not the blankets, which was a huge ick factor for us, so we remade the beds to put the blankets on top. Gross. There was also a puddle of water behind the toilet in my room that I alerted management about, but I dont think they did anything about it. I didnt try out the shower, but there was only a cold water tap at the bathroom sink. The rooms also had screened, slatted windows that did not close (the advertised air conditioning?). This was okay, except for the large company group that was doing a team building retreat the weekend we were there. Their fun started promptly at 6:30 in the morning, with a band playing right outside our rooms. Having arrived back to the hotel very late from our event (2 am) and having to remake the beds at that point, we thought this was really inconsiderate. The hotel has potential but needs major refreshing. Until that happens, I would not recommend.