Grand Hyatt Shenyang

Comentarios destacados

• Sunshine20512476769

  15 diciembre 2019
  No stress, everything great!

  Always excellent customer service, especially at breakfast and in the club lounge. So much choice and great quality! The club lounge in the evenings offers somewhere quiet to unwind with work colleagues over a drink. I'll be returning again!

  

• pattyluvtravel

  21 diciembre 2019
  First time in Shenyang, the location of GH was great

  Got to say not every staff understands English, but all of them were pretty helpful. I stayed there for two nights and found it very convenient as a luxury shopping mall at its doorway. Marc was extremely helpful when I had to print out some documents late at night and he greeted me by name whenever he saw me. Alex from concierge took good care of me ensured that I knew my way around the city. Visited other Marriott properties in the city, too but this one would be my top pick if Im in town again. The view from my room wasnt spectacular but the room was well decorated and sized.

  

• myst_haidian

  05 febrero 2020
  Solid choice

  Nice room and great amenities. The pool is a highlight with jacuzzi, sauna and a warm water pool. Location is great with a connected mall which has almost everything we need. Service is warm and kind and the lounge is excellent. Restaurants are excellent. The local cuisine is very well made. Overall it's a solid choice if your travel to Shengyang corner business or for leisure.

  

• Dazs

  30 julio 2020
  Didn't meet my expectation

  The hotel location is top notch. Check-in was smooth with friendly supervisor escort to the lift. Changing elevators was a bit troublesome. Room was spacious but dated and require a lot of maintenance, 7 years old hotel should not maintained this way. The restroom sliding door was not easy to control. Broken stone wall and wood furniture. As my room was facing the shopping mall, there were live music performance at the night market, pretty loud. If you can't handle the noise better choose the alternative side of room. Room cleaning and hygiene made me doubt, because I found human hairs in the closet drawer as well as at the bottom of mouth cups. Service response was lagging, 2 bottles of water took them 30 minutes to deliver. Pros was buffet breakfast, with spread of choices and pastry was great, especially blueberry danish. The restaurant leader was kind and attentive with efficient service. Check-out also very smooth although I left my wallet in the room safe but able to retrieve swiftly. Overall a fine but not great 5 stars hotel in Shenyang, I will come back and give it a try next time.

  

• Sunshine20512476769

  30 noviembre 2020
  No stress, everything great!

  Always well looked after at the Hyatt! Club lounge and breakfast is always good and the customer service is excellent. They have taken good measures to avoid any kind of COVID-19 risk for all customers and it helps to know before you travel.