Grand Hotel & Spa

Comentarios destacados

• PilarS346

  17 junio 2017
  NO SE CREA LAS FOTOGRAFIAS DE HABITACIONES

  Las habitaciones más pequeñas que tuvimos en Serbia, eran enanas igual que los cuartos de baño , no te puedes mover !! NADA DE 4 estrellas , Hall muy grande pero habitaciones mínimas , nada que ver con las fotografías que publican , dijeron que esas eran las standar de dos camas , las que publican eran familiares . Este hotel necesita una buena inspección del turismo serbio . NO ES UN 4 estrellas

  

• Dijana1206

  18 enero 2021
  Location and spa

  Hotel is best location for sking on Kopaonik, but unfortunately location is one main advantage of the hotel along with nice spa with winter open warm swimming pool. Room was nice, big and comfortable. Bed is very comfortable! Food, food is very poor and basic chose for breakfast and dinner also. Very disappointed in food! Hotel is living its own old fame.

  

• Kacica_07

  28 enero 2021
  Top location & service

  A few last years, Hotel Grand is the only accommodation that we book for skiing. Great location, next to ski lift, in the center of all events that happens during the day and the night. Clean, comfortable rooms... friendly staff... everything - excellent...

  

• b0riv0jec

  03 febrero 2021
  Sjajan hotel, odlicna usluga, dobra lokacija

  Ljubazno osoblje, higijena 5+, hrana 5++ :) Odmah na stazi (ski in-out) Skijasnica i renta opreme... Sve super! NIce stuff, clean, delicious food... Ski in - out. Ski rent, ske school. Real value for money

  

• Bumali

  15 febrero 2021
  Bad service

  1. We booked double room with breakfast and supper in advance with good discount and free cancellation two days before check in 2. Bought flight tickets 3. Dreamed skiing of first time in Kapaonik holidays 4. One Month before check in hotel tried to debit my euro card, but balance was not enough and I immediately credited it for bigger amount and informed hotel 5. Unfortunately hotel tried to debit it again but due to cross course EUR/SRD amount was not enough again 6. I credited card for additional 60 euro and mailed to hotel through booking.com asking currency cross course as I didnt understand why 100 euro is not enough to cover cross course for 8 nights 7. Booking.com guaranteed 24 hours for me to double check banking card, but hotel cancelled booking without any investigation and didnt reply my mail, but cancelled in spite of the fact that I had 19 hours till cancellation. 8. I phoned to hotel, reception lady didnt speak English and after some attempt they found English speaking colleague who told with me, asked my mob phone number and promised to call me back. 9. Nobody called me back, and our room was sold for extra 300 euro without suppers, so I think it was deliberately done. 10. Finally we lost money for flight tickets as there is no other good hotels on the sloop and we dont want apartments. 11. Very disappointed