Grand Hotel & Casino

Comentarios destacados

• mike12372

  12 enero 2020
  Not up to usual high standard

  My wife and I stayed for eight nights in the Penthouse over Xmas / new year. We have stayed at this hotel a number of times. Rather than go through detail of the problems we encountered, we would like to thank Roy who heads up maintenance, for his input as all issues were fixed thanks to him. Again, the restaurant had issues with wait times and cold food being served. The manager got involved with our problems as we were not happy and gave us a complimentary meal. Sylvie was a real highlight amongst the wait staff and deserves a pay rise,The view from the 6th floor was divine. Charlie as usual very polite and helpful on the front desk. We think we will need coercion to stay at the Grand again. Overall an enjoyable holiday as the locals are so friendly which keeps bringing us back. Mike and Joanne

  

• zoeclipp

  21 enero 2020
  Very friendly and helpful staff, amazing pool and clean rooms

  The room, sheets and towels were always very clean and comfortable. All the rooms have an amazing sea view, even on the lower floors. We had a cocktail in the pool at the end of most days. The staff were all very friendly and often remembered our names. This hotel is very good value for money.

  

• JacintaNe

  31 enero 2020
  Stay away from this place

  The restaurant was empty apart from one other table, should have taken this as a sign and gone elsewhere to eat. Of the 4 of us only one of us was happy with their meal. My lamb curry was inedible, must have been reheated a number of times to be so dry, sent back to the kitchen ordered ravioli instead, this was awful and absolutely tasteless. I have never also seen a pad Thai with chilli flakes, how on earth do you expect a child to eat that is beyond me. The chicken curry was dry and not very tasty, the food was presented nicely, that being the only good thing about it. The taste of Vanuatu was good, just too much sweet potato though. And this mostly bad meal, cost us AU $231.00, very very disgusted and I didnt eat the ravioli either, will be recommend to anyone I know travelling to Port Vila not to eat at your restaurant

  

• Wailoku02

  24 febrero 2020
  Relaxing Work trip

  Stayed here for 3 days on a work trip. The view is the best aspect. Even lying in bed you look out to the water and it is amazing to wake up to. The room is comfortable, good bed and the bathtub long enough for an evening soak. Room wifi catches well though be sure to register onto the 'rooms" wifi as the general hotel wifi drops alot or just does not catch at all. Restaurant food is amazing, tried their Sunday night roast special , had the lamb, absolutely delicious, the roasted potatoes were a plus plus. Breakfast is pleasant and a great variety to start the day off. Erima is worth mentioning as she always had a smile on which is not easy in the restaurant scene. Beware of taxi drivers who will rip you off (as in other countries im sure) Semi, a taxi driver the hotel calls is not an honest man and will charge you at least 3 times the normal rate. The buses are a better option and you get to sightsee on the way too (bonus) Overall a lovely stay and would recommend to others visiting Port Vila.

  

• 524frankm524

  30 mayo 2020
  Fantastic views

  Stayed over night, thanks to the Australian high commissioner, just before they flew us out of Vanuatu due to the covid 19 locked down. The hotel was very clean and comfortable, staff were helpful and centrally located in the heart of Port Vila