Grand Excelsior Hotel Sharjah

Comentarios destacados

• juancarlos017

  10 septiembre 2011
  5 estrellas opacas

  Êste hotel realmente es un 4 estrellas, habitaciones no muy amplias,desayuno con un servicio de Bufett de pago,poco recomendable, por su relacion calidad precio

  

• Christina B

  30 abril 2017
  Fantastic Hotel

  Service above par. Buffets really sumptious and a great variety. Housekeeping and FB very satisfactory. Not to forget the excellent service from Tariq and Bertha. Emar was vwry hospitable and helpful. Had a really enjoyable stay from 21st January to 31st January 2017 . Keep it up.

  

• Yasser1969

  06 noviembre 2017
  Very nice staff

  Very good hotel and very nice staff. The hotel has a lake view for some rooms. The quality of service is highly appreciated. Moreover, there are many facilities in the around. I do recommend this hotel,particularly for business trip.

  

• Aikaterini F

  11 agosto 2017
  Weekends in Sharjah

  Upon arrival, you meet the receptionists and the hotel manager, who welcome you in a most professional manner, and, whether available, they eagerly upgrade you to a suite, at no extra costs. The rooms are classically decorated, are enormous, they are thoroughly cleaned and they offer all amenities you could ask for. The suite is exceptional, an I love the parquet floors. Internet connection is very fast. There is a very nice business center and you can access it any time during your stay. We really loved the breakfast, which was very rich and tasty, and made with fresh ingredients. We had a swim in the rooftop swimming pool, which was very clean and had a good depth. The nice thing about it, that it was never getting overcrowded. We have been visiting the Hotel during every weekend, and, although living in Abu Dhabi, it was quite a very pleasant stay. I know that some reviewers consider it a less than 5 stars hotel. This is not true. You are treated like a prince, while paying a very low fee. Be grateful and thank God for what you are offered, be objective, don't compare it to Atlantis, otherwise prepare to pay 7000AED per day for a standard room, instead of the very honest 267AED per day, for a suite, breakfast included.

  

• mortena975

  30 abril 2017
  Avoid this hotel. For sure not 5-star.

  The best advice I can give you is to avoid this hotel if you want a nice stay in Dubai. It is certainly not a 5-star hotel. I think correct rating is 3-star. There was a stange smell in the corridors and the room. The minibar was empty upon arrival. One lamp did not have light and the room felt dark. The breakfast was not so good, but the polite and friendly woman from south-east Asia serving us coffee was the only 5-star on this hotel. But worst of all the swimming pool was closed for a long time. The fitness center was also closed. They did not tell the truth to me in the reception and told me the pool maybe opened tomorrow, but another employee told me it was closed for a long time. I really needed that swimming pool for my health and that was the main reason for my choice. After one night I decided to leave for another hotel because I had not got what I paid for. I claimed my money back but so far I have not received my pre-paid money. The last thing they told my agent was that we did not check out, although we delivered the key-cards in the reception and said we moved to another hotel. The man working in the reception said ok, checked our payment and confirmed that we had paid and where free to go. I think it is common business morale all over the world to pay money back if you dont deliver the product you promise the customer. There are certain words for such behavior in all languages. I think the bad smell maybe came from the old carpets that covered most corridors and our room. One more thing: The shuttle bus to the beach is only once a day. And when you arrive you wonder if this is a hotel, because you have to look to find the lift up to reception in 3rd floor. I really wonder how this hotel could have got so many nice reviews. How is it possible? You can really get much more value for your money in other hotels.