Grand Enclave

Comentarios destacados

• MuhammadAhad

  03 junio 2018
  Poor Service

  not good for families , very bad experience no near local market very far away from city yes its is near to airport parking is good but room are terrible and lounge is very smelly i did not recommend you this hotel

  

• l0nd0nliverp00l

  27 octubre 2018
  Family Visit

  We went there as a family and found it to be excellent place. The service was great and the staff were very friendly. The location is right near the Airport and the ring Road which meant we could travel any where within Lahore in minutes without the horrible traffic. We like the room and the grandeur of the property. It is very quite place and away from the noise of roads. Highly recommended!!!

  

• Paul M

  16 noviembre 2018
  Cheap and cheerful but basic

  Good location close to the airport but miles form anywhere else. Rooms are OK with good wifi and fridge. Very basic breakfast and the restaurant is not what its portrayed to be on their website but good value for money if you just need a bed for the night

  

• Iftkhr1

  27 diciembre 2019
  Grand Service at the Enclave

  Had an excellent service from all the staff, who go the extra mile to help and advice guests (Adnan). Very flexible with service incl very late breakfast! Rooms spacious and very clean. Appropriately located in a short private cul-de-sac off the main road, away the pollution and nuisance. Yet its sits perfectly and at a short taxi distance between the LHE airport and the sight seeing places. Highly recommend it!

  

• Farhan-dairies

  04 febrero 2020
  Not really the best experience of my life

  Long story short, we had booked for 17th of Jan to 26th of Jan 2020 with some prerequisite. Those were at the time of booking we were informed by the front desk manager that although we are welcome to book for the sought dates, we may have to shift rooms (from deluxe to standard) as the hotel was prebooked on dates (24th Jan to 26th Jan) for deluxe rooms. The manager promised that he would try his best that we do not have to shift rooms since we were already residing in the hotel for the full duration. Then comes the day 23rd Jan where I was informed that I would not only have to leave the room on 24th Jan but leave the hotel, as well as there, were no rooms available. However, the Manager said that they have arranged another hotel for us called holiday inn suites nearby and we didn't have to worry, and it was just a matter of shifting that would be akin to counting 1 to 3. We checked out on 24th on the premise that we have a secure hotel booking arranged by Grand Enclave. I had a wedding function to attend to the same day hence I continued with the program until late evening with my wife and a 1-year-old kid. The story further takes a grim turn as the couple and their child (that would be me) wander around the dark 1 AM DHA streets to figure out where the stated hotel holiday inn suites are. Equipped with google maps, a car charger we circle the navigation spot (shown in google) but to our despair, holiday inn suites hotel is nowhere at the site !! just plan dark and under construction area. I try ringing the hotel numbers (both, grand enclave and holiday inn) but to no avail, both numbers show no response. I continue driving enraged, disgusted by the unethical and to be fair a despicable act of tactics geared towards keeping the hotel occupancy high (when the hotel needed it) and then using a fake hotel bait to (respectfully kicking) their current guests out when a bigger delegation (with bigger bills) come knocking their doors. Ah yes, coming back to the 1 AM street wandering adventure, so I'm able to spot a Pizza joint (called Dominos) in Lahore DHA Phase 6 that was still open. As I walk up to it I find the security with a warm smile welcoming me and opening the door (how kind of him). I inquire about the stated hotel with a few front desk workers and tada like unwinding spring, the workers smile and inform that there are many like me who come asking for this hotel, however as you would see, there is no hotel even close by this area Heading back to my car, a confused look on my face curiosity clinging to every word I recalled that the Grand Enclave manager uttered. Why lie, why this gimmick, why this despicable act. ?!?!?! why were there more people like me heading this direction in the quest of reaching Holiday Inn. Could it be a norm used by most hotels to kick their guests out? or could all those customer be of the same fate/story as me coming from the grand enclave? With a despaired look on my face, I tell my wonderful wife that we have been tricked into believing there was 1. a prebooking for us in a 2. awesome hotel called Holiday inn. With the clock ticking 2 AM already, worn off by the travel and wedding function, we decide to hit the most convenient hotel near the airport called the royal swiss hotel what an excellent stay we had there, a true feast after a long hard day of bitter lie betrayal. I will forever never use this hotel nor will I recommend to anyone else. It's not their staffs politeness, or the quality of their food ( both were good) but its what they did to a couple with 1-year-old kid just to capitalize on their hotel occupancy.