Grand Borneo Hotel

Comentarios destacados

• María del Mar R

  28 mayo 2015
  Un 4 estrellas pero bastante descuidado..

  Bien, teniendo en cuenta el precio que pagas. Esta situado a unos 10 km. del centro de KK, pero no importa porque forma parte de un gigante centro comercial, donde dispones de todo lo que puedas encontrar en la ciudad. Aunque en algunos sitios dice que tienen shuttel al centro, la verdad es que el mismo hotel no lo tiene.En todo caso el centro comercial, pero por lo visto no funciona como debiera. Nosotros optamos por el bus local que por 2 ringgit te lleva al centro y tomarlo no es ningún problema para ir ni para volver (continuamente). Creo que el último regresa a las 6 de la tarde. El hotel necesita de cuidado y mantenimiento. La habitación pequeña pero suficiente. El baño lo mismo. Nos alojamos en dos ocasiones: la primera en hab. standar y la segunda en gallery. Las dos son iguales en cuanto a tamaño, pero la gallery es interior y más económica. Las camas son confortables y la ropa de cama también. El desayuno muy pobre, con poca variedad para el gusto europeo. Arroces, pollo, noodler, etc.. pero también puedes tomar tostadas (pan de molde) con mermelada, pastel, tortitas, huevos y fruta. La piscina es interior, aunque dispone de una pequeña zona abierta al exterior.Solamente dispone de 4 hamacas.y apenas tiene sol.

  

• FreshprinceofBA

  09 abril 2019
  Seminar in this wonderful hotel

  Attended a 2 days seminar in this beautiful hotel and just wished that my secretary have book this hotel instead of another. Great food in the offer, kudos to Rizal and Suzie with Juma. The food were so nice. The Salmon Head curry apart from usual coffee break and lunch were so nice. Keep up the great job!

  

• U5571MLjenniferl

  19 julio 2019
  Great value for money

  I booked the Zen Room from this hotel as i am on a budget travel this time. Even though the room is small, it provided the basic necessities which include iron and ironing board which i am thankful o. The room is clean but would really appreciate it if they could repair the 'broken tiles' as i think it can be dangerous if u are travelling with elderly and young children. Staffs are friendly and attentive. Since it is situated in a mall, it is so convenient to get your meals and do some shopping, If u are hungry in the middle of the night, u can just get a bite from the 7eleven next to the hotel. Nevertheless there is no free parking but u can get a Season pass with RM10/day from the hotel where u can park and move in and out easily with no limits. And the season pass parking connects to the hotel at level 3 which made it quite convenient.

  

• Oioioi89

  20 octubre 2019
  Pretty much a scam!

  I usually only write pleasant reviews for businesses I want fellow travellers to enjoy too, however this is the one case where I will write an unpleasant review due to my exceptionally poor experience. This hotel can't process refunds so essentially steals from guests for any bookings on their website. I was promised a refund within a week however it's been over a month and have not received anything. My issue was even escalated to Hotel Management however they made false promises it would be a few days, to a week to 2 weeks. After 3 emails and 3 days going back-and-fourth, I don't understand how a hotel business in 2019 can't simply process a refund for guests when they haven't delivered of the service? Be aware of this hotel and I do not recommend staying here.

  

• azhar7172

  22 diciembre 2019
  Review

  1. Staffs very friendly. 2. Room are presentable. 3. Facilities, Ok. 4. Toping up of breakfast is quite slow. Have to wait for about 20 minutes to have the food. 5. Saw hotel maintenance staff using the same lift as the one used by hotel quest. Hotel staff need to use service lift. 6. Hotel workmanship should be praise. I left my prayer mate. They kept and return to me.