Grand Aiser

Comentarios destacados

• Ramon A

  10 octubre 2014
  No llega a las cuatro estrellas

  Tuve mala impresión de este hotel. No se merece las cuatro estrellas. Nadie nos acompañó a nuestras habitaciones a pesar de que lo solicitamos. Habitaciones muy normalitas que requieren una actualización. El bufet desayuno y el restaurante son poco atractivos. El personal frío y sin ganas. Lo único que se salva es el spa y la piscina. No volvería.

  

• Francisco J R

  16 septiembre 2015
  Sobrio y austero

  Muy céntrico, juntó a los principales pabellones deportivos. Lejos de lo que puedes esperar de esa categoría. Difícil entenderse en inglés. Buffet del desayuno poco variado. Habitaciones estiló ruso años 80 sin reformar desde entonces.

  

• Kunal P

  28 noviembre 2018
  Not a great hotel

  The hotel rooms are not properly maintained. When we reached, a room which was allotted on 5th floor was not good. The bathroom tiles were broken. The lights in the room would not start as the card key was not getting connected. Even the card key was not working to open the room door. Even after I got the key card changed for 3 times and yet no changes in the situation. It took me 3 hours to convince the staff that I need a room change. I would say its an OK hotel

  

• sheykhsaif

  10 octubre 2019
  perfect place to stay in Almaty,if you are a SPA lover

  first of all its a beautiful city, my experience with this hotel from day 1 was positive , very curtious staff ,nice ambience rooms are quite good and clean, the prices are not very high, room service also did good part , the most relaxing part of my stay was when i went to GO-SPA, it was awsome, fantastic facilities in the spa, very positive staff and the pool was clean and all emminities was updated, the Hygiene part was taken care very properly,over all i give 5 out of 5for AISER hotel, and would recomend to My friends also.

  

• sukanyadas

  28 enero 2020
  just okay-stay...

  Stayed in 2017 for a business conference. The hotel is huge with lot of amenities but language is a big problem as most of the staff didnt speak English.The rooms was comfortable ,had a small balcony with a good view of the hill but the washroom had a glass wall with a very thin curtain as i was staying with my colleague, it was very unpleasant and uncomfortable. They switches off the air-conditioner at the middle of the night, used to wake up every single night and open balcony to avoid suffocation.They had sensor-system to light up the common area, which is a very good way to save electricity but as soon as you wait for lifts the sensors didnt work and made me stand in complete darkness. The breakfast spread was very average and didnt have much options. The location of the hotel is not very close to any major tourist area. Overall didnt enjoy much.