Golden Tulip Hail

Comentarios destacados

• hotshottequila

  30 diciembre 2018
  small bathroom and loud air conditioner

  The hotel has a big lobby and is located close to a mall (although in order to get to the mall, you will need to either cross over 2 sets of 5-lane highways or walk 30 minutes to an underground tunnel). The room was dark with a frosted glass window and no view. The 2 single beds were large. No slippers were provided in the room which is odd for a 4-star hotel. The air conditioner was extremely loud and the bathroom was relatively small with weak water pressure. The breakfast buffet was satisfactory.

  

• A B

  24 marzo 2019
  One towel, No slippers, food quality and taste were average

  Stayed at this hotel with a group of tourists for One night. There were only One Small towel and One Shower towel. No slippers. Food variety, quality and taste were average if not tasteless. I had to use the same towels (the Small and the big) several times specially after hiking. I'm used to hotels keeping Sets of Two towels, Small, Medium, and Large; in the bathroom. The pillows were rough and not comfortable. I'm hesitant to stay at this hotel again.

  

• texasjr

  27 marzo 2019
  Lobby gives a nice 1st impression, the rest of the hotel... not so much

  My wife and I stayed as part of an organized tour group for only one night. When we arrived, we had a late lunch at the restaurant. The buffet was ok, with standard Arabic and some Western food. The restaurant was very clean and the service was good. When we checked into the room, we were given a standard king size non-smoking room. Just because there were no ash trays in the room most definitely does not make a non-smoking room. It got even worse when the mini-split a/c unit was turned on as it reaked of cigarette smoke and was very noisy. There was only one towel and one floor mat in the shower. I called, the front desk and no one answered, so I went to reception myself in person to request more towels. Housekeeping arrived about 10 minutes later. The carpet was sticky and smelled, but the bed was comfortable. After touring further, we returned for dinner. Again it good with good service. There was very little soundproofing as we could hear everything in the hallway anytime someone passed by enroute to the elevator. Not even the noisy a/c unit could drown the noise out. Needless to say, we didnt sleep well. In the morning, we had an early breakfast which was good with good service. No wifi. In my opinion, this did not meet the Golden Tulip brand standards. Im sorry to say that I will not stay here should I return to Hail. If the rooms were at the same standard as the lobby and dining area, it would be acceptable.

  

• 319nehalk

  08 enero 2020
  Poor...

  Poor service every thing is bad * hair of the guest before every where *Ac not working and temp in hail is very cold * only one towel in whole suite for 4 members * furniture is too old * photos can describe more

  

• jensmichaelb2017

  06 febrero 2020
  You never get a second chance to make a first impression.

  Pick up car was really dirty, driver unfriendly because my plane was late. No one took the luggage. Room ok, no window, old furniture but clean. Good bed. Fridge very loud. Restaurant could not offer Perrier and the fresh juices although in the menu. Lamb chops we dont have. Generally stay was OK, but far too expensive. For the same price I can book Marriott in Riyadh.