Golden Ring-Kostroma

Comentarios destacados

• Tatiana S

  11 marzo 2017
  Recomendado

  Un hotel bastante bueno , con habitaciones muy amplias , de nueva construcción.Camas cómodas y limpio.Personal muy atenta y educada .la ubicación no es en zona del centro , pero muy cercana en la misma orilla del río Volga.

  

• Fursovi

  25 febrero 2018
  Recent renovations and friendly service

  Great location with amazing views! Unique private property- dont expect chain hotel style. The restaurant is small but Kirill was very patient and accommodating for our group of 17. Food delivery time could have been faster, but the breakfast buffet was fine. We stayed in the fanciest suite which was over-sized and had an expansive view of the river from the 4th floor. There is an elevator (manufacturing date 2014) and the exterior decking shown in older reviews has been enclosed/ glassed in. Nice service and close (15 minute walk) to the Sneruricka Terem which is a great place for toddlers (and accompanying adults!)to experience the Russian Snow Maiden folk story.

  

• bernie227

  01 septiembre 2018
  Good standard hotel

  Stayed here for a wedding reception in the Winter Garden Restaurant which was magnificent. Service and food very good. It is a shame that reception could not appear friendlier but were helpful all the same. Good location, only a fifteen minute walk to Red Square.

  

• Ewaizel

  07 septiembre 2019
  Ok-ish

  The place is not too big. It is not too close to the centre. Staff speaks almost no English. Still, it was clean and breakfast good. There are few amenities. Good enough to spend one night during our Golden Ring tour.

  

• werhappy2travel

  26 octubre 2018
  ADEQUATE

  The hotel itself was fine with standard rooms. It was the service, particularly in the restaurant which was horrible. We were staying at the hotel as part of a 3 day tour of the Golden Ring and we had a pre-arranged dinner in the restaurant. Even though we told our travel agent, that in Russia my husband and I would not eat any fresh fruits and vegetables, we were served a fresh salad as a starter. Our complaints fell on deaf ears as we implored the manager to simply substitute a cooked starter, which was exactly the same price as the pre-ordered one. He could care less and and coldly informed us we could eat what they served or nothing at all. Was this the way guests should be treated at a supposedly 4 star hotel? It was inexcusable and caused us much stress and aggravation. Whatever you do, do not stay at this old, dated, hotel with uncaring service.