Golden Hot Spring Hotel

Comentarios destacados

• Goh777

  22 noviembre 2019
  Will NOT go back

  Booked modern suite 2 nights for 2 separate beds, 3 months in advance. I was informed that check-in time was 6 pm. On arrival date we checked in at 6:30 pm and have to wait for 10-15 minutes in order to separate the beds. After 15 minutes wait, we had to ask the reception if our room was ready ( instead of she informing us). Receptionist knew that we were unhappy and helped us bring luggage into lift. After pressing level 3 button she stepped out of lift and informed us that our room was on the right side after lift opened at level 3. Lift lobby and corridor at level 3 was very dark. My elderly mum (using walking stick) has to juggle her luggage and walking, was afraid that she could not see well and might trip and fall. Whereas i was managing my own luggage and our shopping stuffs. (Why didn't the receptionist help us all the way to the room?) Bathroom was very dim too. We couldn't enjoy the hotspring as there were noises from outside window and water drainage sound for pipe from neighbours for draining their hotspring tub. There was instruction written in Chinese in the bathroom advising us to cover drainage holes before sleep, to prevent noises. I followed the instruction and could still hear very loud water draining sound from our bathroom, numerous times middle of the night. Which means we did not have quality sleep for both nights. The next day we had a long day, looked forward to go back hotel to rest. However room was not cleaned up. As our tissue paper was running out and towels were wet, I tried to call the reception for replenishment. Phone was not working and i had to take lift down to inform reception. Cleaner turned up in 5 minutes with the necessities, i received them from her at our door. She did not leave immediately and however findng excuses to "value add" her service so that she could stay a little bit longer (seemed to be waiting for tips). We rejected her offer and ask her to leave. Buffet breakfast was not fantastic but staffs were polite. We do NOT recommend this hotel. No way that we will be back.

  

• WBS75

  01 diciembre 2019
  Room, Toiletries, Breakfast

  The en suite hot spring was amazing! My family and I really enjoyed it. Room size was decent. The breakfast (local food) was substantial. Bathroom toiletries were comprehensive. The room came with complimentary snacks and beverages. The only issue I had was the lingering smell in the room. It reminded me of cigarette smell.

  

• debchansy

  05 diciembre 2019
  Private Hotspring

  Came here for a night stay at New Beitou. Was told that hotel check in timing was 7pm, we reached early afternoon so had to hang around before check in. Hotel is small and cosy there were local tourists from Taiwan that stays there too. Location is about 10mins walk from the New Beitou station. We stayed in the Deluxe Double room. Hotel room lighting is too dim, only have a few spot lights around. Can be uncomfortable staying a room which was too dim as you can't see things properly. Room is clean. The room is huge with a huge toilet accommodating a private hotspring tub. Hotspring was nice to soak in. The bed was comfortable. However the design of the hotel room is questionable. A decent hairdryer of 1000w is provided for. 2 bottles of drinking water + a safe for your valuables. Overall it's a comfortable stay.

  

• AiLingH11

  25 diciembre 2019
  Note the fine prints when you book this hotel

  Its a great hotel, room is big and nice and comes with a hot spring tub. Location is near eateries. Good breakfast spread too. However, after booking, do read the booking confirmation carefully. We didnt even know we supposedly got a good deal of getting the room at almost TWD4000 a night for a deluxe room but the catch was, we had to check in at 11pm!! We reached the hotel at 6pm and was told, we can opt to check in at 7.30pm earliest if we top up another close to TWD1000! We didnt have other options but felt kind of cornered to top up in order to check in ( and its not even early ) at 7.30pm when most hotels allow guests to check in after 2 or 3pm!

  

• TinaChan0325

  14 enero 2020
  Perfectly located.

  Perfectly located. It's close to Xinbeitou MRT station (about 7 min walk). Close to Beitou Library, Thermal Valley and Beitou Hot Spring Museum. The hotel is modern, clean and has a friendly staff.Offering breakfast buffet, Will definitely recommend this hotel.