Gofas Lodge

Comentarios destacados

• Shahid K

  12 abril 2018
  Need Hotel Management Training

  Terrible rooms with the hotel had little or no idea of hotel management. I had reserved two rooms for two nights, over two weeks ago, and when we reached there, one room's bathroom was leaking with a puddle of water in the middle and burnt out light, which despite repeated requests they were not able to fix. The other room had no water glass, no refrigerator, no towels in the bathroom with a burnt out light. I had to stand there to virtually get the room ready before I could occupy. The rooms have no windows with a view, but look into a closed courtyard with a view of a metal stair-well. The hotel phones in both the rooms did not work, and had either to go to the front desk to ask for something or use the personal mobile phone to call them. They had agreed to accommodate my driver when I made the reservations, but could not do so as it was in the basement with a dirty mattress on the floor, surrounded by construction material, with the air full of dust where breathing was not possible, an no bathroom that he could use. I had to find my driver a room at a lodge across the street, with a proper room and bathroom for Rs. 3,000 a night. This was my first and last trip to this hotel.

  

• GerryBuit

  27 mayo 2018
  Comfortable, excellent manager

  The customer service of the manager, Nasser, was excellent. He arranged airport pick up's and driver for the day as needed. The accommodation was comfortable and spacious and clean. The breakfasts were disappointing.

  

• serenasez

  14 septiembre 2018
  Excellent could not ask for more

  What a lovely brilliant hotel. Where do I begin? Great service, great breakfast, great care to providing everything we needed in our room. Great staff. Great location . Would love to stay here again!! Full marks

  

• Qaiser_raza

  25 agosto 2019
  The most unclean room!!!

  staff is not aware of what room service is.. I have asked them an extra mattress to which they provided a wet mattress, I asked them to change it and they bring new one and used their foot to align it..i asked them to change it again because there was a big stain in the middle.. same thing goes on with the bed sheets... Man.... what a worst washroom... they don't know what is cleaning... I will never ever stay in this crap again...

  

• Fatima218

  13 octubre 2019
  Great location & space but badly maintained

  I stayed here for 4 days with my family we had 2 rooms. 104 & 105 perhaps.The management has purchased very expensive furniture and renovated some rooms but with the lazy & unhygienic staff my prediction is that it will go down in no time.Cleaning is of utmost importance there is 1 male staff who cleans up the entire place in my understanding & trust me he does a horrible job.the new fixtures in the toilets already have algea deposits & wc seats are coming off, hand shower is leaking,lights are full of dust, at the back of the bedside there are piles of hair n dust,everything seemed new but extremely ill maintained.the Cutlery is awful,seemed like they just give the clients whatever comes their way, the trays in which tea was served were dirty,the teapots were most unhygienic.i felt bad for the person who owns this guest house, its located at such a beautiful spot and the accommodation is amazing but the staff needs to pull up their pants. Maybe the manager should personally check everything. If he works 12 to 10pm then he should take interest in the upkeep of the guest house. I feel sorry for the owners such a huge investment & a manager who's least bothered. You need more cleaning staff , buy new cutlery,check the toilets leakage,a.c throwing out water in the middle of the night,room and toilet doors must be cleaned they have Mark's of people hands. Windows should be dusted from inside including the blinds,mattresses should be put in the sun for 1 hour every week, Wake up mr manager ! Unfortunately I did not get to see him neither did I know that they have a manager . This is the problem in our country we know how to build facilities but we cant maintain them. If you are going there I suggest make sure you tell them to clean up properly . The manager should invest 5 or 6 thousand to purchase some basic cleaning products