Gobel's Schlosshotel Prinz von Hessen

Comentarios destacados

• GDG10

  27 mayo 2016
  No Vegetarian Food

  Stayed overnight at the hotel, great place, the nostalgia of being in the courtyard of a 15th century castle is very overwhelming. Overall the location is good and the room with the balcony is quite nice. The problem is that the staff could be more friendly and accommodating, being vegetarian there was almost nothing to eat on the buffet dinner except for an asparagus/potato baked. The chef did not want to make the effort to make something vegetarian for us and the staff insisted on our joining the buffet which I did not understand as you want to pay for eating not looking. Eventually had to go back to the town to get to eat something, this should not happen at such a hotel. Also sometimes it is difficult to understand few things, the hotel puts the breakfast spread in one room and then to eat it you have to cross the hallway go through another room and then look for space to sit, so probably if you missed the jam, go without it or make the effort.

  

• Astrido86

  26 octubre 2017
  A great hotel to stay

  The hotel was very quiet. The rooms where big enough and the bed was good. Every room has a balcony. Also breakfast and dinner where very good. The most of the time we could choose the buffet. The hotel was situated in a small village.

  

• Lucas-Mari

  16 septiembre 2018
  Excellent hotel in stunning location

  The bathroom was not in mint condition, with traces of the previous guests here and there. The room was spacious, extremely well fitted and otherwise very comfortable. Unfortunately - after asking for the bathroom to be cleaned more thoroughly - things did not improve much. This is a pity because it can spoil an otherwise impeccable experience. Apart from this the hotel is very pleasant, with a mix of modern and old style, and it is located among the remains of the old castle. The reception service is very good, with kind and efficient people that speak good English. There is a gym, a real swimming pool and there are tracks starting from just outside the hotel that take you to through the nearby wooded hills. The breakfast offers a great choice of hot and cold food and a chef is at the guest's disposal for cooking fresh omelettes. The rates are very convenient given the quality of the whole. I will certainly use it again.

  

• alexandra1109

  30 diciembre 2019
  Amazing Place, exzellent food, wonderful spa

  The hotel is located in a small village near Bad Hersfeld and a few minutes away from the highway. But very quiet, a combination of the old castle and the new building with amazing modern spa area, sauna and swimming pool (inside and outside), great terrace and places to relax. The castle courtyard is completed at the fourth side with an old castle surrounded by water, a moat, in former times for the defense. Nice suites are available in the old buildings, well renovated and each of them with a special theme. Also the rooms inside the new building are modern, but adapted to the style of the location. We had an arrangement for three at Christmas in a cozy suite, great room, tv, safe, minibar, two balconies, bathroom with two washbasins, shower and bathtub, very clean. The service was excellent, also at the restaurant in the morning and evening. The breakfast buffet offers all different options you need, in the evening we choose the great menus, always with a starter, soup, different main dishes available (fish, meat and vegetarian) and a dessert. Excellent cuisine! The bar offers all kind of cocktails, different beers and wine selection. Service at the reception and at the spa reception is very kind and guest oriented. The massage was professional, the spa area is a beautiful place and invites for relaxing. We enjoyed our stay at every minute and will return certainly.

  

• romyr142

  20 agosto 2020
  Disappointed...

  Me and my friend chose this hotel for a one-week spa-vacation. Unfortunately the place could not live up to our expectations. Loud screaming kids were ruling the pool area with parents who didnt bother to do anything about it. And no one from the staff feeling responsible to handle the situation until there were multiple complaints at the front desk about it. They were poorly understaffed overall. That meant we waited over 30min at breakfast until anyone would ask us for coffee or even a simple good morning. Same for dinner - 3h for a simple 4 course dinner. Wow. Some of the staff were not even very polite. Didnt ask us for drinks at dinner. Not giving us any chance to order some wine (btw EVERY glass costs 7,50 - which we didnt mind the price tag but seemed a bit weird). For dinner we had to chose the four course dinner. There the first two were set and you could only vary the main course. Doesnt sound too bad but all the courses were so specific and not really crowd pleasers. The menu at the pool bar is just a joke. Soup, pasta and salads. Not really what Im looking for as a snack. But that certainly is a matter of taste. The rooms are well maintenances but overall not up to date. Lots of old wood, gold, weird art, etc. And since we stayed at the second floor and the elevator only goes up to the first floor we had to carry our luggage ourselves. All in all we went home two days early because we simple didnt enjoy our stay. Not what you would expect from a (apparently) 5 star hotel.