Gammara Hotel

Comentarios destacados

• Savvytravelercmh

  31 enero 2020
  Terrible service

  Came in with big groups and booked many rooms hoping for a pleasant stay. Instead, We have no hot water in the shower, Asked for extra blanket and pillow and was told not allowed. Receptionist not polite. Not recommended. Will not come back.

  

• langkardi

  19 febrero 2020
  Very good family hotel

  I stay with my family. I have two kids. My first impression about this hotel was a very clean hotel. You can feel the cleanliness right when you enter the lobby. Reception staff are very good and helpfull. My room so clean and beat. The most perfect part is the pool. This hotel have a veryyyy bigggg pool. My kids felt so exited. They spend all day swimming. Good breakfast also. I definetly want to go back again someday.

  

• Discover317570

  26 febrero 2020
  WORST SERVICE EVER!!

  I booked this hotel via online travel agent. I came with my families to this hotel around 2pm, asking for check in. The receptionist (or the manager on duty i guess, st**y) rejected our check in because she said she had not received any email from the travel agent. Even when I showed my booking confirmation, she still rejected us. I called the online travel agent, and they said they had sent the confirmation to the hotel the time I booked through them. Apparently, the hotel staff didnt check her email (or junk mail) before she rejected us. What a TERRIBLE EXPERIENCE. Dont ever think to book a room in this hotel unless they improve their service!!

  

• faisalsadar

  05 marzo 2020
  Five star

  This is the second time I stayed here, so far all are good, friendly staff, nice room, pool are bigger than I thought, clean room and the important thing many option for the breakfast, and also there is live music

  

• dwiprian

  11 noviembre 2020
  Contact Person Ramah + Deposit banyak banget

  First of all, hotel ini sangat sulit dihubungi, googled it, the number on their website benar-benar tidak bisa dihubungi. Harus cari akun Instagram dulu baru bisa dapat kontak whatsapp. And boy, whoevers holding the whatsapp account should be replaced. Kaku dan tidak ramah boy, berasa kyk bicara am dosen killer. Sure I got the info I need, but they couldve been more hospitable, cordial, you get the point. Pas checkin depositnya banyak banget anjir 300K like do they have gold-plated stuff or sumn? As for the room itself, wow ternyata biasa aja. Alhamdulillah dapat view empang (this is sarcasm). For its supposed stars and name, theres much room for improvement to say the least :) For starters, the room is not very spacious. The floor is not carpeted. I found very noticeable stains on bedsheets. Bathroom amenities are only for showering essentials (no shower cap, comb, sanitary bag, etc). The only good things are sangat banyak colokan dan laci (if youre a storage maniac). And I know were still on pandemic, but when almost all other hotels in town are now offering buffet breakfast (with health protocols ofc) I think now its time to provide them, too, Gammara? (Maybe theyre on budget cut, everyone? Only me? Ok haha). Felt kinda betrayed waktu nanya ke reception doi blg Oh bisa kok pak sarapan di restaurant,, pas liat ok Gammara this is how you gonna play, in-room personal breakfast but make it in restaurant wtf. Same trick also done by apple with iphone 12 not getting charger and earphones in the name of environment salvage.