Frontier Lodge

Comentarios destacados

• ColoradoTourist

  16 marzo 2019
  Look past the exterior.

  We werent told about the continental breakfast and just learned about it on here. The exterior is 1950s motel. Its on the highway so a little noisy. The rooms actually were modernized and dont match the exterior. However, its like they completed 90% of the updating and stopped. New carpeting would make a huge difference. They painted over the door hooks in the bath area instead of tossing them out and spending a couple bucks at the Ace down the road on a few silver door hooks that would make it look so much better. The bathroom door didnt close and the shower curtain was collecting mold on the bottom. No hotel conditioner, just shampoo. All in all we were happy.

  

• anonymous0401

  23 julio 2019
  Abusive and Personal Items Went Missing

  While on a little trip with my children we stayed her. After a day of swimming, we came back to find that medications were missing, personal items from a purse were missing, drinks were thrown away and our suitcases moved. (Oh and not to mention my children's underwear moved and folded too) When I went to the office to confront them about the missing items they started yelling at me in front of my children. The first person I talked to slammed the door in my face and wouldn't come out to talk to me about this again. All they wanted was for me to leave a number and they would eventually "call me". I eventually ended up talking to an older gentleman, while my mom was listening over the phone, and he started accusing me of being a liar, calling me psycho, and accusing me of being high. All of which is untrue and to be quite frank I didn't yell or scream at all during this incident, at this point, my kids and I were all crying while he continued to yell at us. I had to call the police due to this and they felt really bad for me and apparently, it was up to the hotel to compensate if they choose. Obviously, they didn't and the police indicated that they were very rude and made sure that I was going to be safe while my children and I got ready to leave. Needless to say my children and my family as a whole were extremely upset and unless you are looking for a horrible place to say please avoid this place at all costs.

  

• karenaneuk

  06 agosto 2019
  flithy with terrible customer service

  Our room was filthy when we arrived. There were tags from other people's clothes on the floor, so it clearly hadn't been vacuumed. There were bugs inside both of the windows and the room didn't look anything like the pictures we had seen online. There is no extra locks on the inside of the room which felt like a security issue. {This story gets a bit gross here - skip it if you are squeamish} I took my 2 young sons to the chinese restaurant next door for dinner and they proceeded to be sick to their stomachs multiple times in the night. I used all of the clean linens to clean the bathroom as best as I could without cleaning supplies. The next morning, we left the frontier lodge from 10am-9pm and when we came back the room hadn't been cleaned. The bathroom still smelled like vomit and the dirty linens were still where I had left them. I complained to the front desk and they actually told me that there was nothing they could do except give me some rags and clean linens for the next day! I still had no cleaning supplies so the rags weren't going to do me any good! The manager was even present in the motel but refused to speak to me! I've never experienced such extremely disgusting conditions in a hotel and I am shocked by the complete lack of customer service.

  

• laurelb517

  31 enero 2020
  Bad

  Not clean. Very dated. Carpet is old and dark. Bedspread is old and dark. No microwave. No coffee pot. Paid $76.77. Could have been much better. Just shut your eyes and go to sleep, morning will come and you can leave

  

• Jim G

  23 enero 2020
  Very Clean Freindly and affordable

  On a trip from Montreal Canada to San Fransisco USA we stopped at this motel in Glenwood Springs CO. It was late and when we arrived they treated us like kings. The bed was comfortable. The room was clean as a whistle. Good shower and the coffee was very good too. Great place, Great people. The town has a huge hot spring heated pool. The warmest and the largest pool I have ever seen.