Fortune Palace Hotel

Comentarios destacados

• raulcamach0

  02 diciembre 2015
  Agradable y limpio

  El hotel está algo lejos del centro pero el personal es muy agradable y las habitaciones son amplias y limpias. El desayuno es corrrecto. El taxi al centro son poco más de 10 laris, aunque es más cara la vuelta que la ida.

  

• Arkhimedis M

  08 mayo 2019
  Careless treatment of receptionists

  I have checked in early in the morning(02:00) and got room 526 which is next to staff room. Approximately at 6:30-7:00 in the morning the staff has arrived. I was disturbed by their loud conversations. Later i just feel a sleep around 08:00 and some renovation works have started. I have addressed this issue to receptionist and they promised to stop it. I had to made another call at 10:00 with the same complain. Same promise was given to me, no changes. Next my call was at 16:00 ( I was out between 10:00 and 15:00). Same promise, no action. The same repeated two more times till 20:30 ( workers were still working against all rules).I've got fed up and have made a rough complain with requesting my day payment back for this day.I have shifted to another hotel. Looks like management does not care about customers and staff is not active at all to satisfy basic requirements of hotel.Very sad experience. Also; nobody informed me about ongoing works in this hotel before I had checked in.

  

• arezooh65

  27 julio 2019
  THE WORST EXPERIENCE EVER

  we booked this hotel for 4 nights from booking site. but after we arrived we shocked it was 2 star even worse! the hotel is 10 km far from the center and the taxi driver don't know where it is first there was no porter so we had to go up by ourselves with all of our luggage the room is full of dust and noisy , the air conditioners are really bad the safety box is broken!!!!! and when my husband told the reception guy he said you can saved your staff in reception's safety box! buffet breakfast was so awful so we stayed only 1 night in this hotel and the next day we went to another hotel i recommend if you want to enjoy tbilisi don't choose this hotel

  

• foodcolor33

  19 octubre 2019
  Best hospitality

  Stayed in this hotel for 3 nights.. great smiling staff.. Lana and Mariam.. they welcomed us like a family and gave all the information about the hotel.. Food in jimmy jimmy restaurant was up to the mark. This place makes you feel like home

  

• muhsinkm

  26 enero 2020
  Best reception tiblisi

  Its fantastic service and reception especially Lana She is very helpful Its really amazing that days i really chose one more... thank you so much dears giving for good hospitality And one more special thanks for Lana...