Fletcher Hotel Restaurant Prinsen

Comentarios destacados

• JudithbY

  23 enero 2018
  It was good a little bit overpriced

  It was a standard double room. I did not like my room it was simple nothing extra interior was cold and kill. de door was to thin and a big gab under my door did not like that. The area is oke there is a supermarket and Efteling is close by

  

• paulrE2971OL

  12 junio 2018
  Terrible Staff

  Seems to be the theme from others too. Rude staff, basic rooms and terrible service. The food is bad, no one is ever at the bar, understaffed full stop and all round bad. Worst hotel Ive stayed in so far in Europe and the worst staff ever. Unhelpful and rude. Pity I cannot give it a 0

  

• Simira

  22 junio 2018
  Nice hotel

  Reading up on this hotel before we arrived, I got a little worried about some of the reviews, especially as I am sensitive to sound and disturbance when sleeping, and believe good customer service is very important. No need to worry! The clerk was very nice and welcoming, and it was no problem that they hadn't gotten my message about bringing two dogs. The room was not very big, but good enough with a big, double bed, nice bathroom and windows towards the garden. The hallway was very noisy, but as people don't really come and go a lot during the night it was not a problem. I would advice the hotel to get some carpets in though... The rooms also turn away from the bell that rings every hour, and I didn't hear any of it. Breakfast was ok, not great but fair enough for a small hotel. Free parking right outside the hotel, and a nice village if you want to go for a walk.

  

• 95femkem

  28 octubre 2018
  A restaurant with rooms

  This hotel has a very popular restaurant, which seems to be the core business. As a hotel guest, you seem to come second to the restaurant guest. When checking in around 19h we had to wait for the staff of the restaurant to have a moment so we could check in. The lady who checked us in was friendly but obviously in a hurry to get back to waiting on the restaurant guests. The day after we went to the bar of the hotel, which closes at the same time as the restaurant (around 23h). Again we had to wait for a restaurant server to come to the bar to get us a drink, while they were in the bar (for only a minute at a time) to get drinks for the restaurant guests. Service again friendly but hurried. During breakfast the staff had a lot more time, service was very good, the buffet was constantly restocked. Buffet was basic but good quality. The room was also basic, no frills or extras. We found hairs in our bed and the bathroom was in need of a refurbishment. As this was the cheapest hotel in the area around s Hertogenbosch, you get what you pay for I guess. Not bad but not great.

  

• 473jessev

  13 diciembre 2020
  Customer doesnt take center stage @ Fletcher prinssen

  Due to an unexpected positive COVID test on the day we would pass the night at Fletcher hotel Prinssen, me and my girlfriend were forced to cancel the reservation. Our question was to replace the booking to a date on which rooms are certainly free. The staff replied rudely and was determined not to meet us in the middle. As a result, we had to pay the cancellation costs, which were the same as the fee of the room. Terrible customer service.