Fletcher Hotel-Restaurant Erica

Comentarios destacados

• joannert

  14 julio 2019
  not deserving of 4 stars

  We had a disappointing stay in hotel Erica. The ground floor looked nice but the room was outdated and lacked things you would expect in a 4* hotel room, such as toiletries, a mini bar, or a safe for valuables. There was a sign saying we could ask reception for toiletries but all they had was a tiny shower lotion. The hotel also does not do room service. Breakfast was expensive (15 pp) and definitely not worth it: just some bread, eggs, one type of yoghurt and canned fruit. The pool was nice and the beds were comfortable, but other than that this was a very subpar hotel.

  

• kishorpala

  21 agosto 2019
  Brilliant staff

  I booked 2 twin rooms via Booking.com to stay at the hotel arriving on 12th August for 3 nights,having stayed there previously in 2016. The location is stunning and the staff are brilliant!! The hotel does need some modernisation, however, as the manager stated, the quality of a hotel should be determined by the attitude of the staff - absolutely spot on!! Although we did not eat in restaurant, from the previous stay, the cuisine for dinner is excellent and the chef who has been at the hotel for many years is usually able to adapt for vegetarians in particular. Would I stay again and recommend the hotel to others? Definitely!!

  

• 818liamk

  01 septiembre 2019
  2 night stay

  Beautiful setting for the hotel. Room a wee bit dated, but clean and beds comfy. Good choice of continental breakfast, meats, cheese, yoghurt, fruit, croissant etc. Would definitely consider staying here again

  

• triinev

  19 enero 2020
  Does not deserve 4 stars

  The stay in the hotel was quite disappointing. We first got a room with spiderwebs and three spiders in the ceiling. Thereafter, we got a replacement room with no spiders and just a spiderweb. There was also an empty bottle of water under the bed and a dirty sidetable. It was a horrible start to the weekend. The wellness area includes a very small and old pool with a small sauna. It has not been renovated since it has been built. There is no minibar, no room service and no bathrobe etc. which are the requirements for a 4-star hotel. I have no trust in the whole chain and will definitely never stay at Fletcher again. Fortunately we got a number where to call and complain because they had it readily available (I guess they need it often). While we were changing the rooms, two women left the hotel as the conditions were unacceptable... unfortunately we lived too far to leave. Everything in the hotel is old but our expectations were managed as we read some reviews before. However, a dirty room in a hotel is just not acceptable and its the worst 4-star hotel Ive ever been at.

  

• Lars H

  06 octubre 2020
  Avoid the restaurant.

  Im currently staying at this hotel for a business trip. The hotel room is okay'ish" outdated, really cold. My thermometer says 17,5 degrees I can live with that, since im scandinavian. But the restaurant. Oh god, out of 76 hotels this year, this is by far the worst yet. My starter was sort of ok, carpaccio, with truffle creme. They could have selected a better cheese, perhaps some pine nuts, instead of sunflower. But it was acceptable. The maincourse, I selected their "Fletcher burger" I have never, over the last 5 years with +100 hotels each year, had anything so bad. the patty was obviously supermarket grade. No flavour, wet inside, and looked more like a wet grey sock. The bacon looked like it had been microwaved. dripping with fat. And was all white. The tomato (1 slice of tomato, where it was a third of 1 tomato) was some hours old, as it was really dry and felt like rubber. 1 out of 10, if I had to give it a rating.