Festive Hotel

Comentarios destacados

• hernanseara

  19 marzo 2015
  5 estrellas

  Un Hotel espectacular al nivel de las grandes cadenas. Sentosa es como estar en disney. es una isla creada para la diversion y el confort. El hotel tiene es parte de un resort con piletas teatro centro de comidas casino. por otro lado tienen conexion directa con la ciudad de singapur a traves del metro. estuve 5 dias y conoci singapur entero desde sentosa. El resort tambien tiene una playa artificial privada que te hacen sentir como enc ualqueir isla de thailandia. Sentosa es especial para ir en familia con hijos chicos pero lo recomiendo para cualquier tipo de viaje ya que tiene facil acceso a cualquier punto de la ciudad. singapur es increible. La new york de asia.

  

• OlegZ625

  28 agosto 2020
  Please try to avoid this Mickey Mouse resort

  1. Reception and registration. Receptionist is not in the hurry to answer your call, you need to stay on the line for few minutes to get through. Check in is very slow, I spent about one hour at receptionist desk before were able to get to my room. 2. Bathroom and toilet. Bathroom has no toilet brush. 3. Room Room has no alarm clock. Light bulb has improvised covering made from piece of vinyl flooring. Some electrical wiring hinging loose with exposed core. Balcony door is locked with screw to prevent opening. Wi-Fi get interrupted every day around 3:00 pm so you should re-enter your credentials to stay online. There is no drinking water in the room: reception is suggesting to use tap water. For you own well-being and safety try to avoid this Mickey Mouse resort.

  

• Louise M

  30 agosto 2020
  Avoid

  They firstly placed us a room with an extra bed to reach with a ladder, that was dangerous and definitely not made for our 1.5 years old son. After a change of room, other problems appeared : dust under the bed, within the couch... the cleaning hadn't been made properly, a long time to reach out the reception, WiFi bad connections, a smell of pee in the bathroom and of feet in the cupboard, sheets with stains when being delivered after change and the food is terrible. The staff is really nice and helpful when we contact them but the whole experience isn't thought by the direction as a good experience for its guest. I'd definitely recommend to avoid this hotel.

  

• monjarinz

  31 octubre 2020
  Worst service

  I am not someone who leaves negatives reviews ever, but I feel compelled to leave this review due to the experience I have bad in this hotel. I have travelled to many places and stayed at many many many hotels, but NEVER have I EVER faced such bad service in my life. They wouldnt give me fresh towels, bedsheets, pillow cases, laundry bags and my list can go on & on. Whenever I needed something, I had to call their reception over and over and over and over again. I have had to wait over 6-7 hours for them to deliver something as simple as a laundry bag. The food is absolutely disgusting. The rooms are dirty. I would never recommend this hotel to anyone. My time here had been a curse.

  

• hansjoachims837

  12 diciembre 2020
  Worst Singapore SHN experience

  Well..... If you think of Sentosa as the resort island of Singapore ..... You can exclude the Festive hotel from the list Had to serve the SHN here: - the rooms are dirty beyond believe (e.g. stain in the bathroom, smell, dirty linen and bed sheets, spider webs on the lamps, water marks all over the ceiling) - hope the close that hotel after Covid for a massive renovation, nobody will be freely pay for a stay - the food served is outrageous .. - The cook (maybe also centrally prepared) seems to have only 3 dishes up his sleeve: chicken, salmon, garoupa fish definitely with broccoli - that is the only thing you get. . And you will not like it - you will not even see a bottle of water, but they serve you with a nice water kettle (premium Tea bags and 3in1 from Nestle included, thanks a lot.) - mini bar fridge for decoration purpose as well And for that generosity you even have to pay 2000 SG. So the whole SHN is a joke (considering you arrive which 3 valid neg. Covid test, but they give a s about). The Whole SHN setup is to force travelers, PRs and Singaporean to support the empty hotels. Especially from next year on if everybody has to pay for it. Hope at least you do not have to stay here.