Fantasyland

Comentarios destacados

• Edwin M

  28 diciembre 2009
  ubicación

  Excelente ubicación dentro del mall, pero el servicio de lavandería es deficitario. La mucama no recogió mi ropa para lavado a pesar de dejarlo visible en la bolsa destinada a ello. Cuando finalmente lo hicieron (por mi reclamo) , no me la entregaron a tiempo antes de mi check out. 2 semanas más tarde aún espero a que me la envíen a casa.

  

• viajerocancunense

  17 agosto 2016
  Fascinante

  Una super experiencia Un gran Hotel, con un gran Mall y un parque acuático de ensueño! El hotel muy moderno, las habitaciones temáticas (hay que pagar mas) son una muy buena experiencia para los niños. El desayuno se ve bueno y el precio es razonable. El hotel se encuentra muy bien ubicado en Edmonton. El mall enorme con todas las tiendas posibles! no de lujo pero si muy buenas. Al mall accedes por el segundo piso del Hotel. El parque acuático es un sueño! enorme, limpio con miles de toboganes! abre todo el día, el agua esta climatizada.

  

• lady7luck

  13 marzo 2021
  My first time at Fantasyland Hotel

  The staff were for the most part great and helpful. I did not care for the woman who checked us out but Dennice was great at check in. Any problems we had they were able to solve. We order food from the Lounge 2 and it was not very appealing. I had the fish and chips and it smelled fishy and it tasted awful. I ordered a grilled cheese for my toddler (it was huge and the bread was so hard it was hard for my toddler to eat). We also could not order mixed alcoholic drinks to our room for some reason and we had to go pick up the food ourselves. No room service even though you pay that much for a room. The drain the shower smelled but I forgot to mention that to staff. I know COVID has changed things and Im not sure if this is how things always was but it was slightly disappointing. It was still fun. I did get engaged here during my stay so that was very exciting.

  

• Jeoff R

  14 marzo 2021
  Cool hotel, not worth the money.

  Rooms were nice and had not complaints in that regard. However left an item in the room on accident, called multiple days in a row just to be sat on hold with housekeeping. Took 6 days to have the call returned that they couldnt find the item. Considering all in is almost 400 bucks a night for the thematic room and the staff couldnt bother to do a quick look when we called hours after checkout is embarrassing for an establishment charging so much for a single night stay.

  

• MeganHurd

  14 marzo 2021
  Wish the room was bigger for the cost..

  I wish the room was bigger.. the photos made it appear alot bigger so I was a little disappointed with the cost. The jacuzzi was very dirty, when used gross stuff kept coming out of the jets or filter. Also the top bunk was very hard (like a board) other than those the stay was great and the kids enjoyed it.